WORKPLACE CULTURE IN ACADEMIC

Erscheinungsjahr 2013
ISBN: 978-1-84334-702-6
Verlag: Woodhead Publishing

Buch, Englisch, 388 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 545 g

Workplace culture refers to conditions that collectively influence the work atmosphere. These can include policies, norms, and unwritten standards for behavior. This book focuses on various aspects of workplace culture in academic libraries from the practitioners' viewpoint, as opposed to that of the theoretician. The book asks the following questions: What conditions contribute to an excellent academic library work environment? What helps to make a particular academic library a great place to work? Articles focus on actual programs while placing the discussion in a scholarly context. The book is structured into 14 chapters, covering various aspects of workplace culture in academic libraries, including: overview of workplace culture, assessment, recruitment, acclimation for new librarians, workforce diversity, physical environment, staff morale, interaction between departments, tenure track/academic culture, mentoring/coaching, generational differences, motivation/incentives, complaints/conflict management, and organizational transparency.

Autoren/Hrsg.

Blessinger, Kelly

Hrycaj, Paul

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Personalwesen, Human Resource Management
• Interdisziplinäres Bibliothekswesen, Informationswissenschaften Bibliothekswesen, Informationswissenschaften, Archivwesen

Inhaltsverzeichnis

List of figures and tables

About the editors

About the contributors

Introduction

Part 1: Overview of workplace culture

Chapter 1: Organizational culture and leadership: exploring perceptions and relationships

Abstract:

Introduction

Organizational culture defined

Unit subcultures

Perceptions

Values

Leadership

Everyone leads

Culture-shaping

Conclusion

Chapter 2: Building on our strengths: working towards a preferred workplace culture

Abstract:

Introduction

Literature review

Case studies

Results

Current cultures

Preferred cultures

Discussion

Conclusion

Chapter 3: Organizational culture and administrative change: a case study at a metropolitan academic library

Abstract:

Introduction

Literature review: prior case studies

Background and methodology

Positive cultural aspects

Challenges

Change in the library's administration

Conclusion

Appendix A Culture interview

Appendix B Culture survey and responses

Part 2: Assessment

Chapter 4: Organizational climate assessment and improvement planning

Abstract:

Introduction

Literature review

Strategic planning retreats

Assessment strategy

Climate assessment instrument

Climate assessment retreats

Outcomes

Lessons learned

Conclusion and looking forward

Appendix A Values statement

Appendix B Cook Library Strategic Plan 2010-2016 (Excerpt)

Appendix C Cook Work Life Survey

Appendix D Plan to improve and enhance organizational climate

Part 3: Acclimation for new librarians

Chapter 5: Helping new librarians find success and satisfaction in the academic library

Abstract:

Introduction

Literature review

Best practices for supporting and leveraging new librarians

Conclusion

Part 4: Workforce diversity

Chapter 6: Beyond diversity: moving towards inclusive work environments

Abstract:

Introduction

Literature review

Inclusive work environments

Cultural competencies

Climate surveys

Developing inclusive work environments

An international perspective

Library leadership

Conclusion

Chapter 7: Cultural competencies in authentic leadership

Abstract:

Introduction

Background on the organizational culture of the University of Nebraska-Lincoln Libraries

Leadership literature

Implementing authentic leadership and cultural competencies at University of Nebraska-Lincoln Libraries

Infrastructure

Diversity committee and mission

Workplace climate

Recruitment and retention

Conclusion

Chapter 8: Diversity and sensitivity in the workplace: understanding Asian Pacific American staff

Abstract:

Introduction

Asian Pacific Americans: definition

APA population's profile

APA librarians data: diversity counts

Literature review

APA diverse identities

APA library staff: other relevant issues

Best practices and future research

Conclusion

Part 5: Physical environment

Chapter 9: Challenges of redesigning staff work space

Abstract:

Introduction

Literature review

Space assessments

Planning for space changes

Conclusion

Appendix Workspace needs assessment and renovation checklist

Chapter 10: All integration is local: merging cultures in an academic library

Abstract:

Introduction

Literature review

Case study

Conclusion

Chapter 11: Promoting and enabling civility in the academic library

Abstract:

Introduction

The broader issues of civility and incivility

A commitment to diversity and to civility

Implementing action

Creating a statement

Ongoing efforts

Launching a civility initiative in your library

Conclusion

Appendix University Libraries Civility Statement

Part 6: Staff morale/Interpersonal

Chapter 12: Building staff morale and creating a positive workplace

Abstract:

Introduction

Literature review

Background

Library divisions

Bridging the great divide

Conclusion

Part 7: Interaction between departments

Chapter 13: Interdepartmental communication in academic libraries

Abstract:

Introduction

Underlying barriers to interdepartmental communication

Success at Western Washington University Libraries

Conclusion

Chapter 14: Interaction between departments: strategies for improving interdepartmental collaboration through communication

Abstract:

Introduction

Literature review

Multi-stream communication

Creating the right organizational culture and environment

How to speak the same language

Creating the right environment

Conclusion

Part 8: Tenure track/Academic culture

Chapter 15: No middle ground? Perceptions and realities of the distinctions between tenured librarians and their professional colleagues

Abstract:

Introduction

Literature review

Background

The survey

Results and consideration

Suggestions and strategies

Conclusion

Appendix Survey

Part 9: Mentoring/Coaching

Chapter 16: Mentoring in academic libraries

Abstract:

Introduction

A review of the literature

Best practices

Conclusion

Chapter 17: How transformational leadership translates into recognized excellence in academic libraries

Abstract:

Introduction

Literature review

Beginnings of change, sparked at the top

Continuing change: transformational ideas begin to come from functional teams

Continuing change: transforming ZSR's role in the university

Higher levels of personal action

Conclusion and future directions

Part 10: Generational differences

Chapter 18: Generations at work: what we can learn from each other

Abstract:

Introduction

Background

Literature review

Method

Findings and discussion

Conclusion

Part 11: Motivation/Incentives

Chapter 19: Staff motivation at a university library: use of intrinsic motivation at Western Carolina University

Abstract:

Introduction

Literature review

Case study

Conclusion

Part 12: Conflict management

Chapter 20: Managing conflict and incivility in academic libraries

Abstract:

Introduction

Different types of conflict

Specific cases of conflict in academic libraries

Barriers and solutions

Conclusion

Part 13: Transparent organization

Chapter 21: The transparent organization: keeping staff in the loop

Abstract:

Introduction

Literature review

Case study: North Carolina State University Libraries

Conclusion

References

Index

Über Autor(innen)

Blessinger, Kelly
Kelly Blessinger is the Reference Assistant Coordinator at Louisiana State University (LSU) Libraries. In this role, she assists in the daily supervision and operation of the department. She organizes training for all new hires in the department and coordinates continuing education for the library. She served on the Library Mentoring Committee, the Library Faculty Policy Committee, the LSU Faculty Senate, and currently, the University Council on Women.

Hrycaj, Paul
Paul Hrycaj is an Instruction and Reference Librarian at LSU. He has served on the American Library Association Instruction Section Planning Committee, the LSU Library Faculty Policy Committee, and the LSU Faculty Senate. Paul has been chair of and participated in numerous search committees and has given presentations to LSU Libraries' faculty and staff on the process of hiring new faculty members.

Kelly Blessinger is the Reference Assistant Coordinator at Louisiana State University (LSU) Libraries. In this role, she assists in the daily supervision and operation of the department. She organizes training for all new hires in the department and coordinates continuing education for the library. She served on the Library Mentoring Committee, the Library Faculty Policy Committee, the LSU Faculty Senate, and currently, the University Council on Women.

Paul Hrycaj is an Instruction and Reference Librarian at LSU. He has served on the American Library Association Instruction Section Planning Committee, the LSU Library Faculty Policy Committee, and the LSU Faculty Senate. Paul has been chair of and participated in numerous search committees and has given presentations to LSU Libraries’ faculty and staff on the process of hiring new faculty members.