Buch, Englisch, 203 Seiten, Book, Format (B × H): 155 mm x 235 mm
ISBN: 978-1-349-56255-8
Verlag: Palgrave Macmillan
Zielgruppe
Research
Autoren/Hrsg.
Weitere Infos & Material
1. Hello: The First Important Thing
2. I Notice = I Care
3. The Power of Chairs, Doors and Stairs
4. Please Hold
5. Say What?
6. There Is No Such Thing as Medium Rare
7. A Little Decency
8. From Dust to Mistrust
9. What Brings Regulars Back
10. When Things Go Wrong
11. The Old Fashioned Touch
12. Don't Scratch that Itch
13. The Blueprint
14. Every Time I Say Goodbye
15. The Manager of Small Things