CULTURAL INTELLIGENCE DIFFEREN

SPE
ISBN: 978-0-8144-1706-5
Verlag: HARPERCOLLINS LEADERSHIP

Buch, Englisch, 224 Seiten, Format (B × H): 25 mm x 25 mm, Gewicht: 453 g

Most people know that some basic cultural sensitivity is important. But few have developed the deep cultural intelligence (CQ) required to really thrive in our multicultural workplaces and globalized world. Now everybody can tap into the power of CQ to enhance their skills and capabilities, from managing multi cultural teams and serving a diverse customer base to negotiating with international suppliers and opening offshore markets. The Cultural Intelligence Difference gives readers: - A scientifically validated instrument for measuring their personal CQ score - Customized strategies for improving interactions with people from diverse cultures - New findings on the bottom-line benefits of cultural intelligence - Examples of major organizations that use CQ to achieve successA high CQ points to more than just cultural sensitivity. It is linked to improved decision making, negotiation, networking, and leadership skills—and provides a crucial advantage in a crowded job market. The Cultural Intelligence Difference delivers a powerful tool for navigating today’s work world with finesse—and success.

Autoren/Hrsg.

Livermore, David

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Betriebswirtschaft: Theorie & Allgemeines

Inhaltsverzeichnis

CONTENTS

PREFACE, xiii
.
PART I: AN INTRODUCTION TO CQ
CHAPTER 1 CQ FOR YOU, 3
CHAPTER 2 RESEARCH BRIEF, 21
TAKING THE CQ SELF-ASSESSMENT, 35

PART II: STRATEGIES TO IMPROVE YOUR CQ
CHAPTER 3 CQ DRIVE, 41
CHAPTER 4 CQ KNOWLEDGE, 69
CHAPTER 5 CQ STRATEGY, 107
CHAPTER 6 CQ ACTION, 141

PART III: CONCLUDING THOUGHTS
CHAPTER 7 THE POWER OF CQ, 169

EPILOGUE, 188
NOTES, 190
ACKNOWLEDGMENTS, 199
RESOURCES, 200
INDEX, 201
ABOUT THE AUTHOR, 207

Über Autor(innen)

DAVID LIVERMORE, PH.D., is President and Partner at the Cultural Intelligence Center. He has done training and consulting for leaders in more than 100 countries and is the author of The Cultural Intelligence Difference.