MIT Press
In Technology as Experience, John McCarthy and Peter
Wright argue that any account of what is often called the user experience must take
into consideration the emotional, intellectual, and sensual aspects of our
interactions with technology. We don't just use technology, they point out; we live
with it. They offer a new approach to understanding human-computer interaction
through examining the felt experience of technology. Drawing on the pragmatism of
such philosophers as John Dewey and Mikhail Bakhtin, they provide a framework for a
clearer analysis of technology as experience.
Just as Dewey, in
Art as Experience, argued that art is part of everyday lived
experience and not isolated in a museum, McCarthy and Wright show how technology is
deeply embedded in everyday life. The "zestful integration" or transcendent nature
of the aesthetic experience, they say, is a model of what human experience with
technology might become.
McCarthy and Wright illustrate their
theoretical framework with real-world examples that range from online shopping to
ambulance dispatch. Their approach to understanding human computer interaction --
seeing it as creative, open, and relational, part of felt experience -- is a measure
of the fullness of technology's potential to be more than merely
functional.
McCarthy / Wright
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Wright argue that any account of what is often called the user experience must take
into consideration the emotional, intellectual, and sensual aspects of our
interactions with technology. We don't just use technology, they point out; we live
with it. They offer a new approach to understanding human-computer interaction
through examining the felt experience of technology. Drawing on the pragmatism of
such philosophers as John Dewey and Mikhail Bakhtin, they provide a framework for a
clearer analysis of technology as experience.
Just as Dewey, in
Art as Experience, argued that art is part of everyday lived
experience and not isolated in a museum, McCarthy and Wright show how technology is
deeply embedded in everyday life. The "zestful integration" or transcendent nature
of the aesthetic experience, they say, is a model of what human experience with
technology might become.
McCarthy and Wright illustrate their
theoretical framework with real-world examples that range from online shopping to
ambulance dispatch. Their approach to understanding human computer interaction --
seeing it as creative, open, and relational, part of felt experience -- is a measure
of the fullness of technology's potential to be more than merely
functional.
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