Buch, Englisch, 250 Seiten, Format (B × H): 152 mm x 229 mm, Gewicht: 503 g
Richer Decision-Making in Public Services
Buch, Englisch, 250 Seiten, Format (B × H): 152 mm x 229 mm, Gewicht: 503 g
Reihe: Routledge Critical Studies in Public Management
ISBN: 978-0-415-45753-8
Verlag: Taylor & Francis Ltd (Sales)
By adopting a Complex Adaptive Systems (CAS) approach to public services, this book shifts the focus from developing steering techniques to identifying patterns of behaviour of the participants with the ultimate objective of increasing policy-makers’ and practitioners’ understanding of the factors that may enable more effective public service decision-making and provision. The authors apply a CAS framework to a series of case studies in public sector management to generate new insights into the issues, processes and participants in public service domains.
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Introduction. The Case for CAS 1. Setting the Stage for a CAS Analysis 2. Urban Regeneration in Ireland 3. Healthcare Information Systems in Ireland 4. Advancing the Case for Complex Adaptive Systems in Public Administration 5. The Impact of Boundaries: Identity, Community and Place 6. The Vision Thing: the Dynamics of Involvement 7. The Role and Effect of the Private Sector 8. Core and Locale: The Tension between the Governing Intent and the Implementing Outcome 9. In Conclusion