Saee | Managerial Competence within the Hospitality and Tourism Service Industries | Buch | sack.de

Saee Managerial Competence within the Hospitality and Tourism Service Industries



Global Cultural Contextual Analysis

1. Auflage 2006, 256 Seiten, Gebunden, Format (B × H): 155 mm x 240 mm, Gewicht: 553 g Reihe: Routledge Advances in Management and Business Studies
ISBN: 978-0-415-38596-1
Verlag: Taylor & Francis Ltd


Saee Managerial Competence within the Hospitality and Tourism Service Industries

This book examines cross-cultural managerial competence across all managerial functions. Focusing particularly on the hospitality and tourism industry, editor Saee examines the cross-cultural implications of planning: workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing.
Incorporatingwell-structured discussion, this book demonstrates an excellent balance of theory and practical application, and takes an innovative angle on the analysis of the host countries managers, undergoing culture shock. This volume will be useful to students across many disciplines including cross-cultural studies, international business and tourism.

Weitere Infos & Material


1. Intercultural Communication Competence and Managerial Functions within the Australian Hospitality and Tourism Industries 2. Communication, Culture and Managerial Functions 3. Theoretical Perspectives on Intercultural Communication 4. Profile of the Australian Hospitality and Tourism Industries: Challenges of Cultural Diversity 5. Research Methodology 6. Results and Analysis 7. Conclusion. Bibliography.


Saee, John (Swinburne University of Technology, Victoria, Australia)
Professor John Saee, PhD. is Professor of International Business, Swinburne University of Technology, Australia and invited Senior Fellow at the IESEG Grande Ecole, France. Prior to his academic appointment, he held senior management positions in private and public sectors, and has received numerous awards including the Associate Fellowship of the Australian Institute of Management. His books include ‘Managing Organisations in a Global Economy’, and ‘Strategic Global Management: Cross-cultural dimensions’. He is also editor-in-chief of the ‘Journal of Management Systems’, official journal of the Association of Management, USA.

Swinburne University of Technology, Victoria, Australia


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