The Basics of Benchmarking, Second Edition

2 ed
ISBN: 978-1-4665-6930-0
Verlag: Taylor & Francis Inc

Buch, Englisch, 150 Seiten, Format (B × H): 156 mm x 234 mm

This second edition of a bestseller supplies provides selected tools to help strengthen critical skills and accomplish key steps throughout the benchmarking process. The first part of provides a guide to the language of benchmarking and answers commonly asked questions. The second part walks readers through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.

Zielgruppe

Professional Practice & Development

Autoren/Hrsg.

Damelio, Robert

Fachgebiete

• Technische Wissenschaften Verfahrenstechnik | Chemieingenieurwesen | Biotechnologie Andere Fertigungstechnologien
• Wirtschaftswissenschaften Betriebswirtschaft Management Qualitätsmanagement, Qualitätssicherung (QS), Total Quality Management (TQM)

Inhaltsverzeichnis

Overview. Think Different about Work viewed as a Process. Think Different about Benchmarking. Analysis Phase. Discovery. Implementation.

Über Autor(innen)

Robert Damello