Communicating at Work: Principles and Practices for Business and the Professions

10. Auflage 2009
ISBN: 978-0-07-338517-4
Verlag: MCGRAW HILL BOOK CO

Buch, Englisch, 544 Seiten, Format (B × H): 201 mm x 251 mm, Gewicht: 930 g

As the leading text in its field, Communicating at Work takes a pragmatic approach that applies scholarly principles to real world business situations. Strong multicultural focus, emphasis on working in teams, and thorough coverage of presentational speaking continue to be hallmark features. The tenth edition features a more streamlined organization, new Technology Tip boxes, new Case Study sidebars, updated coverage of intercultural communication, new communication networks, and more.

Autoren/Hrsg.

Adler, Ronald

Elmhorst, Jeanne Marquardt

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Unternehmenskommunikation

Inhaltsverzeichnis

Part One: Basics of Business and Professional Communication 1. Communicating at Work 2. Communication, Culture, and Work Part Two: Personal Skills 3. Listening 4. Verbal and Nonverbal Messages 5. Interpersonal Skills Part Three: Interviewing 6. Principles of Interviewing 7. Types of Interviews Part Four: Working in Groups 8. Working in Teams 9. Effective Meetings Part Five: Making Effective Presentations 10. Developing and Organizing the Presentation 11. Verbal and Visual Support in Presentations 12. Delivering the Presentation 13. Types of Business PresentationsAppendix I: Sample PresentationsAppendix II: Business Writing

Über Autor(innen)

Elmhorst, Jeanne Marquardt
Jeanne Marquardt Elmhorst received her master's degree from the University of Wisconsin-Stevens Point, then taught in Asia for three years, sparking her interest in intercultural communication. Formerly at the University of Albuquerque and the University of New Mexico, She currently teaches at Albuquerque TVI Community College, where her courses reflect the variety in the communication discipline. Jeanne also provides training for business and government clients.

Adler, Ronald
Ronald B. Adler, Associate Professor of Communication at Santa Barbara City College, specializes in organizational and interpersonal communication. He is the author of Confidence in Communication: A Guide to Assertive and Social Skills and coauthor of Understanding Human Communication, Interplay: the Process of Interpersonal Communication as well as the widely used text Looking Out/Looking In. He is a consultant and workshop leader for corporate, professional, and government clients.