Value-Driven IT Management

Caommercializing the IT Function
1. Auflage 2003
ISBN: 978-0-7506-5925-3
Verlag: Taylor & Francis Ltd

Buch, Englisch, 330 Seiten, Format (B × H): 194 mm x 252 mm, Gewicht: 821 g

Reihe: Computer Weekly Professional

Value-Driven IT Management explains how huge sums are wasted by companies (and governments) on poorly aligned, poorly justified and poorly managed IT projects based on 'wishful thinking' cost and benefit assumptions and that even 'successful' projects rarely seem to realise the benefits promised.The author contends that the root cause of the disappointment and disillusion often found in senior management with the value extracted from its IT investments is a complacent corporate culture that can actually foster uncommercial behaviours in both users and internal suppliers of IT solutions.The author sets out a detailed, pragmatic framework for commercialising the internal IT Function and measuring its value to the business. This is not to be achieved by deploying conventional IT best practices or by making the IT Function look like an external service provider. Instead the author proposes that the IT Function should transform its value to the business by embracing a small set of best value practices that will engender more commercial behaviours in both IT staff and users and will focus the IT Function's energies on delivering successful business outcomes that will win the respect of senior management.

Zielgruppe

Professional Practice & Development

Autoren/Hrsg.

Aitken, Iain

Fachgebiete

• Wirtschaftswissenschaften Wirtschaftswissenschaften Literatur für Manager
• Mathematik | Informatik EDV | Informatik Informatik
• Wirtschaftswissenschaften Betriebswirtschaft Management
• Mathematik | Informatik EDV | Informatik Technische Informatik Systemverwaltung & Management

Inhaltsverzeichnis

Preface; Introduction; Defining goals; Optimizing effectiveness; Optimizing cost-efficiency; Measuring success; Conclusion; Diagnostic profiles.

Über Autor(innen)

Aitken Iain