World Class Applications of Six Sigma

1. Auflage 2006
ISBN: 978-0-7506-6459-2
Verlag: Taylor & Francis Ltd (Sales)

Buch, Englisch, 268 Seiten, Format (B × H): 156 mm x 233 mm, Gewicht: 500 g

World Class Applications shows what real organisations have done to implement Six Sigma, the methodology used, and the results delivered. The book provides details of how these organisations overcame issues with the statistical tools of Six Sigma and provides valuable lessons by explaining what went wrong when implementation failed. Cases cover topics including: Six Sigma in HR; Implementing Six Sigma in the Dow Chemical company; Six Sigma in IT; and Six Sigma to improve reporting quality.

Zielgruppe

Professional Practice & Development

Autoren/Hrsg.

Antony, Jiju

Kumar, Ashok

Banuelas, Ricardo

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Produktionsmanagement, Qualitätskontrolle
• Wirtschaftswissenschaften Betriebswirtschaft Management Qualitätsmanagement, Qualitätssicherung (QS), Total Quality Management (TQM)

Inhaltsverzeichnis

Introduction to Six Sigma; Background to theory and philosophy; PART 1: Six Sigma case studies in manufacturing industries: General Domestic Appliances, 3M, Bombardier, Ford, Dow Chemicals, Land Rover; PART 2: Six Sigma case studies in service industries: GE, US Healthcare, Coleman Mary, J P Morgan/Chase; Insurance Company; Summary – discussion of Six Sigma and cultural change

Über Autor(innen)

Jiju Antony, Ricardo Bañuelas, Ashok Kumar