Armstrong's Essential Skills for People Professionals

A Complete Guide for HR Practitioners
1. Auflage 2024
ISBN: 978-1-3986-1477-2
Verlag: Kogan Page

Buch, Englisch, 264 Seiten, Format (B × H): 161 mm x 240 mm, Gewicht: 564 g

A complete guide to the skills needed to be a successful people professional written by the UK's bestselling human resource management author.Armstrong's Essential Skills for People Professionals is a crucial resource for all current and aspiring HR practitioners. With coverage of fundamental skills such as interviewing, managing performance, reward and employee engagement, this book will equip you with the skills and confidence you need to be an outstanding people professional. Full of techniques for handling conflict and navigating challenging conversations, there is also guidance on managing equity, diversity and inclusion (EDI), supporting and communicating organizational change and contributing to the organization's environmental, social and governance (ESG) rating. This book also provides advice on the essential personal skills needed for success including problem-solving, decision-making and negotiation. Comprehensive yet accessible, this book provides you with the expertise required to deal with business issues as a HR professional.

Autoren/Hrsg.

Armstrong, Michael

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Personalwesen, Human Resource Management

Inhaltsverzeichnis

• • Chapter - 00: Introduction: the nature of skill
• Section - ONE: PEOPLE MANAGEMENT SKILLS: THE FRAMEWORK
• • Chapter - 01: The role of people management;
  • Chapter - 02: The skills of people management professionals;
• Section - TWO: PEOPLE MANAGEMENT PROCESS SKILLS
• • Chapter - 03: Strategic people management skills;
  • Chapter - 04: Business partnering skills;
  • Chapter - 05: Organization development skills;
  • Chapter - 06: Change management skills;
  • Chapter - 07: Skills analysis;
  • Chapter - 08: Selection interviewing skills;
  • Chapter - 09: Learning and development skills;
  • Chapter - 10: Reward management skills;
• Section - THREE: ANALYTICAL, TECHNICAL AND RESEARCH SKILLS
• • Chapter - 11: Analytical and diagnostic skills;
  • Chapter - 12: Critical thinking skills;
  • Chapter - 13: Evidence-based people management skills;
  • Chapter - 14: People analytics skills;
  • Chapter - 15: Problem-solving skills;
  • Chapter - 16: Decision-making skills;
  • Chapter - 17: Systems thinking skills;
  • Chapter - 18: Digital skills;
  • Chapter - 19: Statistical skills;
  • Chapter - 20: Research sklls;
• Section - FOUR: PERSONAL SKILLS
• • Chapter - 21: Communicating skills;
  • Chapter - 22: Report-writing skills;
  • Chapter - 23: Speaking skills;
  • Chapter - 24: Listening skills;
  • Chapter - 25: Influencing skills;
  • Chapter - 26: Negotiating skills;
  • Chapter - 27: Leadership skills;
  • Chapter - 28: Consulting skills;
• Section - FIVE: PEOPLE SKILLS
• • Chapter - 29: Handling people problems;
  • Chapter - 30: Handling challenging conversations;
  • Chapter - 31: Political skills;
  • Chapter - 32: Managing conflict
• Section - SIX: BUSINESS SKILLS
• • Chapter - 33: Understanding the business;
  • Chapter - 34: Enhancing performance skills;
  • Chapter - 35: Administrative skills;
  • Chapter - 36: Project management skills

Über Autor(innen)

Armstrong, Michael
Michael Armstrong is the UK's bestselling author of Human Resource Management books including Armstrong's Handbook of Human Resource Management Practice, Armstrong's Handbook of Strategic Human Resource Management, Armstrong's Handbook of Reward Management Practice and Armstrong's Handbook of Performance Management and several other titles published by Kogan Page. His books have sold over a million copies and have been translated into twenty-one languages.

Michael Armstrong is a Companion and former Chief Examiner of the Chartered Institute of Personnel and Development (CIPD), the co-founder and a managing partner of E-Reward, one of the UK's first websites dedicated solely to reward management. Prior to this he was an HR director of a publishing company and an independent management consultant. He is based in London, UK.

Michael Armstrong is the UK's bestselling author of HRM books. With over a million copies sold, his books have been translated into 21 languages. Based in London, UK, he is managing partner of E-Reward and was previously a chief examiner of the Chartered Institute of Personnel and Development (CIPD). He is the author of many HR titles including Armstrong's Handbook of Human Resource Management Practice and Armstrong's Handbook of Performance Management, all published by Kogan Page.