Managing Quality

1. Auflage 1994
ISBN: 978-0-7506-1823-6
Verlag: Taylor & Francis

Buch, Englisch, 254 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 470 g

Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality. It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.

Zielgruppe

Managers studying for the operations and quality modules of CMS/DMS, NVQ management programmes and MBAs; Any manager involved in strategic decisions affected by quality issues.<br>

Autoren/Hrsg.

Bell, Des

Wilson, George

Mcbride, Philip

Cairns, Nial

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Produktionsmanagement, Qualitätskontrolle
• Wirtschaftswissenschaften Betriebswirtschaft Management Qualitätsmanagement, Qualitätssicherung (QS), Total Quality Management (TQM)

Inhaltsverzeichnis

Preface; Quality as a strategic issue; Quality management systems; Determining the capability for quality; Design control and management; Control of quality; Managing quality costs; The organization of quality; Teamwork for quality; Training for quality; Assessment of quality; Bibliography; Index.

Über Autor(innen)

Desmond Bell, Philip McBride, George Wilson