Buch, Englisch, 276 Seiten, Format (B × H): 262 mm x 186 mm, Gewicht: 640 g
Reihe: HIMSS Book Series
From Key Performance Indicators to Balanced Scorecard
Buch, Englisch, 276 Seiten, Format (B × H): 262 mm x 186 mm, Gewicht: 640 g
Reihe: HIMSS Book Series
ISBN: 978-1-138-10452-5
Verlag: Taylor & Francis Ltd
Written for administrators, clinical staff, process improvement managers and information technology personnel of healthcare organizations, this second edition provides the knowledge necessary to provide the leadership and vision for a performance measurement initiative. This practical resource provides a high-level review of the quality/safety initiatives in healthcare, describes the implementation process from an IT perspective, and offers high-level clinical, financial and cultural details. It features an extensive listing of clinical and non-clinical KPIs: a glossary including financial, medical, and operational terms; and appendices of organizations and sources of indicators and benchmarks.
Zielgruppe
Professional and Professional Practice & Development
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Preface; Chapter 1: Overview; Chapter 2: Performance Management Cycle; Chapter 3: Key Performance Indicators; Chapter 4: Non-Clinical Indictors; Chapter 5: Clinical Indicators; Chapter 6: Benchmarks; Chapter 7: Reporting; Chapter 8: Behavior Change; Chapter 9: Statistics; Appendix A: Healthcare Quality Organizations; Appendix B: AHRQ Proposed Final Measurement Set; Appendix C: AHRQ QualityTools™ Holdings; Appendix D: AHRQ QualityTools™ Template; Appendix E: NHS Acute Trust KPIs; Appendix F: NHS Primary Care Trusts KPIs; Appendix G: NHS Ambulance Trust KPIs; Appendix H: NHS Mental Health Trust KPIs; Appendix I: NHS Balanced Scorecard Indicators; Appendix J: ACR Appropriateness Criteria™ Topics; Appendix K: CAP Q-Tracks Quality Monitors; Appendix L: National Quality Forum Safe Practices; Appendix M: Oasis Quality Measures; Appendix N: ISO IWA 1; Appendix O: Baldridge Award Criteria; Acronyms; Glossary