The Future-Ready Assistant

New Skills for Tomorrow’s Workplace
Erscheinungsjahr 2027
ISBN: 978-3-658-53915-3
Verlag: Springer

Buch, Englisch, Format (B × H): 127 mm x 203 mm

The modern workplace is increasingly shaped by digitalization and artificial intelligence. Many processes are supported by digital technologies or even fully automated. This transformation is reshaping the role and responsibilities of administrative professionals, creating both challenges and opportunities.

This book explores the evolving role of administrative professionals in tomorrow’s workplace and highlights the opportunities they have to help shape this transformation. It presents the perspectives and experiences of assistants, experts, chiefs of staff, and managers from renowned organizations, offering valuable insights into their day-to-day responsibilities. The book also examines artificial intelligence and its practical applications in the workplace, showcasing tools that can automate routine tasks and free up time for new and more strategic responsibilities.

Numerous real-world examples provide inspiration and demonstrate that administrative professionals are key drivers of the transformation toward tomorrow’s workplace.

Zielgruppe

Professional/practitioner

Autoren/Hrsg.

Brandl, Diana

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsmathematik und -statistik
• Mathematik | Informatik EDV | Informatik Professionelle Anwendung
• Wirtschaftswissenschaften Betriebswirtschaft Management Forschung & Entwicklung (F&E), Innovation
• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Office Management, Büroorganisation

Inhaltsverzeichnis

Foreword.- 1. Introduction.- 2. Digital Nomadism Meets the Book-Writing Process.- 3. Future Work and Future Skills.- 4. Assistance: The Inexplicable Mystery.- 5. Where Will Your Next Journey Take You?.- 6. A Look into Management.- 7. The Leadership Generation.- 8. The Assistance Matrix: Five Levels of Support.- 9. Strengths-Based Development and Positive Psychology.- 10. Will Artificial Intelligence Replace Human Assistance?.- 11. Enough AI, Let's Move on to Facilitation.- 12. Operational Excellence: A Conclusion.

Über Autor(innen)

Diana Brandl is a trainer, certified strengths coach, and consultant for executive support. She is also an author, a LinkedIn Learning instructor, and host of the podcast "Executive Office Insights". She has built a successful career in executive support at the highest management level, working for companies such as ratiopharm, Sony, Mister Spex, and Babbel. Her extensive experience provides her with deep insights into the evolving role of executive and management assistants in today's business environment.