Reinventing Public Service Delivery in India

Selected Case Studies
1. Auflage 2006
ISBN: 978-0-7619-3489-9
Verlag: SAGE Publications

Buch, Englisch, 404 Seiten, Format (B × H): 140 mm x 216 mm, Gewicht: 664 g

This volume focuses on sucessful cases of innovative change in public service delivery and offers comment on initatives to continue change and further develop best practice.

Autoren/Hrsg.

Chand, Vikram

Fachgebiete

• Rechtswissenschaften Öffentliches Recht Verwaltungsrecht Verwaltungsorganisation und -politik, Verwaltungslehre
• Sozialwissenschaften Politikwissenschaft Politische Systeme Verwaltungswissenschaft, Öffentliche Verwaltung

Inhaltsverzeichnis

Institutional Innovations in Public Service Delivery in India - Vikram K Chand
Cases and Lessons
Promoting Competition in India's Telecom Sector - Rahul Mukherji
Electronic Delivery of Citizen Services - Subhash Bhatnagar
Andhra Pradesh's E-Seva Model
Re-Inventing Service Delivery in an Indian State - Jonathan Caseley
Reform at the Department of Registration and Stamps in Maharashtra
Making Service Delivery Reforms Work - Suresh Balakrishnan
The Bangalore Experience
Rogi Kalyan Samitis - Rajeev Sadanandan and N Shivkumar
A Case Study on Hospital Reforms from Madhya Pradesh, India
Rajasthan's Experience in Improving Service Delivery in Education - Prema Clarke and Jyotsna Jha
The Political Economy of the Public Distribution System in Tamil Nadu - A K Venkatsubramaniam
Human Development in Tamil Nadu and Karnataka - Sangeeta Goyal
A Comparison
Anti-Corruption in India - Vikram Menon
Issues and Strategies
Electoral Finance Reform - E Sridharan
The Relevance of International Experience