Principled Persuasion in Employee Communication

1. Auflage 2017
ISBN: 978-1-138-45608-2
Verlag: Taylor & Francis Ltd

Buch, Englisch, 184 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 340 g

Principled Persuasion in Employee Communication highlights a new but significant dilemma for organisational leaders. Will they continue on the same track that, since the nineteenth century, has led them to exert increasing control over their employees? Or will they take another path, one that leads towards a new type of working environment where the culture encourages freedom of communication and movement? This book argues for an approach to employee communication that sets out to liberate employees from the stifling constraints that organisations continue to impose on them. Principled Persuasion is so-called because it uses persuasive techniques, based on clear principles, to create new, forward-looking organisational cultures. It sets out to increase employee happiness and minimise the harms done to employees at work. It grounds itself on a strong ethical base composed of fundamental, universal principles. It introduces a new approach to the use of language, not only calling for more clarity and meaning in organisational communication, but also for a more conscious use of rhetorical techniques to change vocabulary, metaphors and internal dialogue for the better. Make no mistake, most organisations have totally underrated the strategic importance of employee communication. Principled Persuaders understand that the key to dealing with the unpredictable events about to unfold in the twenty-first century will be a new way of communicating with the workforce. The flexibility, adaptability and innovation that will be needed to survive and prosper in coming decades can only be achieved by liberating employees, not imprisoning them further in established systems and processes.

Zielgruppe

Professional Practice & Development

Autoren/Hrsg.

Churchman, Mike

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Unternehmenskommunikation

Inhaltsverzeichnis

Introduction. Part I A Continuing Journey Chapter 1: Pathways from the past: the evolution of employee communication; Chapter 2: Pathways to the future: five converging forces shaping the future of work; Part II Signposts for the Road Ahead Chapter 3: Changing minds: the basic principles of principled persuasion; Chapter 4: Happiness at work: the principles of hedonic persuasion; Chapter 5: Harm at work: the principles of mindful persuasion; Chapter 6: The good life at work: the principles of ethical persuasion; Part III Making Conversation along the Way Chapter 7: Watch your language: the principles of meaningful persuasion; Chapter 8: Say it with feeling: the principles of rhetorical persuasion; Chapter 9: Tell the truth: the principles of truthful persuasion; Part IV Next Steps Chapter 10: Make the right moves: practical steps towards a progressive organisation nurtured by principled persuasion.

Über Autor(innen)

Mike Churchman has spent over 40 years as a practitioner of persuasive communication, for nearly half that time in top London advertising agencies, and then as partner in his own consultancy specialising in internal communication. He’s an Oxford graduate in English Language and Literature and was elected Fellow of the Institute of Practitioners in Advertising in 1989 and Fellow of the Institute of Directors in 1994.