Buch, Englisch, 456 Seiten, Paperback, Format (B × H): 178 mm x 254 mm, Gewicht: 851 g
Buch, Englisch, 456 Seiten, Paperback, Format (B × H): 178 mm x 254 mm, Gewicht: 851 g
ISBN: 978-0-7619-1976-6
Verlag: Sage Publications, Inc
Autoren/Hrsg.
Fachgebiete
- Wirtschaftswissenschaften Betriebswirtschaft Management Unternehmensorganisation & Entwicklungsstrategien
- Wirtschaftswissenschaften Betriebswirtschaft Organisationstheorie, Organisationssoziologie, Organisationspsychologie
- Wirtschaftswissenschaften Betriebswirtschaft Management Qualitätsmanagement, Qualitätssicherung (QS), Total Quality Management (TQM)
Weitere Infos & Material
Introduction - W Richard Scott and Robert E Cole
PART ONE: QUESTIONS AND CONCERNS FROM ORGANIZATION THEORY: THREE FOUNDATIONAL PAPERS
Management Theory and Total Quality - James W Dean Jr and David E Bowen
Improving Research and Practice Through Theory Development
Total Quality Management - J Richard Hackman and Ruth Wageman
Empirical, Conceptual and Practical Issues
Organizing for Continuous Improvement - Sidney G Winter
Evolutionary Theory Meets the Quality Revolution
PART TWO: THE QUALITY MOVEMENT IN AMERICA
Market Pressures and Institutional Forces - Robert E Cole
The Early Years of the Quality Movement
Patterns in the Deployment of Total Quality Management - George S Easton and Sherry L Jarrell
An Analysis of Forty-four Leading Companies
Quality Comes to the Public Sector - Linda Kaboolian
Quality Improvement - Karl E Weick
A Sensemaking Perspective
PART THREE: STAGES AND PROCESSES IN QUALITY IMPROVEMENT
The Road to "Root Cause" - John Paul MacDuffle
Shop-Floor Problem-Solving at Three Auto Assembly Plants
Getting Quality the Old-Fashioned Way - Nelson P Repenning and John D Sterman
Self-Confirming Attributions in the Dynamics of Process Improvement
The Effects of Total Quality Management on Corporate Performance - George S Easton and Sherry L Jarrell
An Empirical Investigation
Organization Quality as a Cultural Variable - Kim S Cameron and Carole K Barnett
An Empirical Investigation of Quality Cultures
Quality as a Cultural Concept - Tomoko Hamada
Messages and Meta-Messages
PART FOUR: CONDITIONS AND CONTINGENCIES AFFECTING QUALITY DEVELOPMENT
Tailoring Process Management to Situational Requirements - Kathleen M Sutcliffe, Sim B Sitkin and Larry D Browning
Beyond the Control and Exploration Dichotomy
Speed and Quality in New Product Development - Andrew B Hargadon and Kathleen M Eisenhart
An Emergent Perspective on Continuous Organizational Adaptation
Quality Improvement Practices and Innovative HRM Practices - Casey Ichniowski and Kathryn Shaw
New Evidence on Adoption and Effectiveness
The Incentives of Quality and the Quality of Incentives - David I Levine and Kathryn Shaw
Quality Improvement and Incentive Pay for Frontline Workers
Human Resource Policies and Quality - Thomas A Kochan and Saul Rubinstein
From Quality Circles to Organizational Transformation