Handbook of Tourism Transformation

Multidisciplinary Approaches to Integrate Technology and Sustainability
Erscheinungsjahr 2027
ISBN: 978-3-032-39054-7
Verlag: Springer

Buch, Englisch, 490 Seiten, Format (B × H): 155 mm x 235 mm

Reihe: Tourism, Hospitality & Event Management

This handbook examines how technology, sustainability, and governance are transforming tourism worldwide. Bringing together interdisciplinary research, it explores the role of artificial intelligence, data analytics, the Internet of Things, robotics, digital twins, immersive technologies, and smart tourism systems in reshaping destination management, hospitality, consumer behaviour, and visitor experiences. It also addresses circular economy practices, environmental, social, and governance (ESG) issues, cultural heritage, inclusion, resilience, and human capital. Through conceptual studies, empirical research, and international case studies, the book provides researchers, policymakers, and industry professionals with critical insights and practical guidance for developing more innovative, responsible, inclusive, and sustainable tourism systems.

Zielgruppe

Research

Autoren/Hrsg.

Costa, Berta

Rodrigues, Susana

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Betriebliches Energie- und Umweltmanagement
• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Dienstleistungssektor & Branchen Tourismuswirtschaft, Gastgewerbe
• Geowissenschaften Umweltwissenschaften Nachhaltigkeit

Inhaltsverzeichnis

Technology, Sustainability, and Tourism Transformation: Mapping Research Trends Through a Bibliometric Analysis (2000- March 2026).- 2. Tourism Under Pressure: Multidisciplinary Approaches to Contemporary Challenges and Uncertainties.- 3. Towards an AI-Supported Meaningful Tourism Economy: Climate Resilience, Governance and SMART Key Performance Indicators.- 4. Validation of Governance-Oriented KPI Constructs for Tourism Real Estate and Mixed-Use Investments: A Focused Empirical Study.- 5. Industry 4.0, ESG Transparency, and the Wine Tourist Experience.- Exploring events footprint calculators and their contribution to sustainable tourism.- Advancing Data Analytics, AI and IoT for Tourism Sustainability in Sub-Saharan Africa.- Artificial Intelligence and Sustainability in Restaurant Management: A Conceptual Framework for Sustainable, AI-Driven Restaurant Systems.- Personalization, Trust, and Sustainability in AI-Driven Tourism: Insights from Marrakech.- Human-Robot Interaction in Hospitality and Restaurant Setting: Emotional Dynamics of Service Robot Experiences in Portugal.- Service robots: Expectations and Perception of Use by Hospitality Professionals.- Digital twins are a powerful tool for promoting sustainable tourism destinations.- E-Servicescape in Hospitality: Its projection on Sharing Economy platforms.- The Role of eWOM in Shaping Online Purchase Intentions: Insights from Portuguese Consumers.- From Smart Experiences to Sustainable Action: Immersive and AI Personalised Tourism Technologies as Levers of Destination Transformation.- Pilgrims’ Route Choice on the Portuguese Santiago Way: Empirical Evidence and Implications for Route Management.- Digital Transformation in Heritage Cities: Navigating the Tension Between Smart Infrastructure and Cultural Sustainability in Puducherry, India.- AI and Cultural Heritage Interpretation: Legal and Ethical Challenges.-  Adaptive Reuse and Circular Economy in Tourism and Heritage Contexts – A Systematic Literature Review.- Digital and Immersive Technologies as Drivers of Inclusive and Sustainable Cultural Tourism: The Case of the Museum of Human Evolution in Burgos.- Digital and Immersive Technologies as Drivers of Inclusive and Sustainable Cultural Tourism: The Case of Burgos Cathedral.- A Phenomenological Study of Filipino Hospitality and Tourism Students’ Internship Experiences in Hong Kong.- From Observation to Immersion-Sociocultural Integration and the Redefinition of the Tourist Experience at Cultural Recreation Events.

Über Autor(innen)

Berta Costa holds a PhD in Tourism from the University of Seville, Spain. She is a lecturer at the School of Tourism and Maritime Technology, University of Leiria and Oeste, Portugal, where she teaches courses in the fields of tourism and the blue and circular economy, including Principles and Tools of the Circular Economy in the Master’s Degree in Blue and Circular Economy. She is also a member of the Centre for Research, Development and Innovation in Tourism (CiTUR), Leiria, Portugal. Her research focuses on the circular economy, sustainability, and tourism, with particular emphasis on sustainable management practices, resource efficiency, and the transition of tourism organisations towards more circular and responsible models. She has published extensively on these topics in academic journals and other scientific publications.

Susana Rodrigues holds a PhD in Strategic Management from the University of Wolverhampton, United Kingdom. She is a lecturer at the School of Technology and Management, University of Leiria and Oeste, Portugal, where she teaches courses in Advanced Strategic Management, Entrepreneurship, and Innovation. She also teaches Innovation and Co-creation Project in the Master’s Degree in Blue and Circular Economy, in which students develop innovative businesses in these areas. She is a member of the Centre for Applied Research in Management and Economics (CARME), Leiria, Portugal. She has participated in European-funded projects in the field of the circular economy. Her research focuses on the circular economy, sustainability, and tourism, as well as strategic management, entrepreneurship, and innovation. She has published extensively on these topics in academic journals and other scientific publications.