Knowledge Management in Business, Volume I

Organisations, People, and Systems
Erscheinungsjahr 2026
ISBN: 978-3-032-36503-3
Verlag: Palgrave Macmillan

Buch, Englisch, 426 Seiten, Format (B × H): 148 mm x 210 mm

Reihe: Palgrave Intersections of Business and the Sciences, in association with Gnosis Mediterranean Institute for Management Science

How do organizations transform knowledge into performance, innovation, and strategic advantage? This first book of a two-volume work delivers a comprehensive, research-driven examination of the organisational, human, and technological foundations of knowledge management (KM) in contemporary business environments.

Exploring how firms harness knowledge through culture, leadership, systems, and workforce capabilities, the book - the first of a two-volume work - brings together cutting-edge empirical research, cross-industry case insights, and contributions from globally recognised scholars to illuminate how knowledge is created, shared, retained, and applied across diverse organisational contexts.

Chapters investigate critical themes such as knowledge retention in times of workforce transition, data storytelling as a strategic communication tool, communities of practice, digital collaboration, ethical knowledge governance, blockchain-enabled value chain transparency, and the role of AI and cloud technologies in reshaping organisational learning. From engineering firms navigating the loss of legacy expertise, to fashion companies integrating immersive technologies, the volume provides an integrated view of the socio-technical systems that underpin knowledge-driven performance.

Zielgruppe

Research

Autoren/Hrsg.

Del Giudice, Manlio

Papa, Armando

Efthymiou, Leonidas

Thrassou, Alkis

Vrontis, Demetris

Fachgebiete

• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Non-Profit-Organisationen, Verbände
• Wirtschaftswissenschaften Betriebswirtschaft Organisationstheorie, Organisationssoziologie, Organisationspsychologie
• Wirtschaftswissenschaften Betriebswirtschaft Management Wissensmanagement

Inhaltsverzeichnis

Chapter 1: Knowledge Management in Business: Insights into Organisations, People and Systems Manlio Del Giudice, Naziyet Uzunboylu, Armando Papa, Leonidas Efthymiou, Alkis Thrassou and Demetris Vrontis.- Chapter 2: Financial Stress and Knowledge Signalling: Job Preservation Motivation and Workplace Mental Health in Times of Economic Uncertainty Nikolaos Antonakakis and Petros Lois.- Chapter 3: A Design Science Research Perspective on Critical Knowledge Retention Ricardo Augusto Silva Alfenas, Rodrigo Baroni de Carvalho and Chun Wei Choo.- Chapter 4: From Legacy to Longevity: Engineering Team Knowledge Sharing Strategies for a Multi-Generational Workforce Jack Howdle, Dionisia Tzavara, Barbara Wilczek-Stronczek and Angeliki Papasava.- Chapter 5: Knowledge Management Practices in the Digital Era: Integrating Organizational, Human, and Technological Dimensions in Greek IT Firms Marcos Komodromos and Andreas N. Masouras.- Chapter 6: A Pragmatic Hybrid Knowledge-Governance Model for Esports: Bridging Intellectual Property Authority and Industry Standardisation George Yiapanas, Georgios Korellis and Apostolos Rafailidis.- Chapter 7: Artificial Intelligence Influence on Knowledge Management Systems Across People and processes: the Business Process Outsourcing Industry Walton Kiche Otunga, Veena Jadhav and Bhanu Ranjan.- Chapter 8: Managing Knowledge for Sustainable Higher Education Governance: Insights from Public Sector Transformation and New Public Management in Portugal Maria da Conceição da Costa Marques.- Chapter 9: Knowledge Management and the AI Imperative: Preparing Cyprus’ Insurance Industry for Transformation, Compliance, and Organizational Learning Tonia Despoti, Georgios Markatos, Leonidas Efthymiou and Andrew Michael.- Chapter 10: Digital Dialogues: Leveraging Customer Feedback for Knowledge-Driven Service Innovation Wolfgang J. Weitzl.- Chapter 11: Knowledge Governance in Digital Fashion: A TOE-Stakeholder Framework for Responsible Innovation and Human Resource Management Giuseppina Iacoviello, Iacopo Cavallini, Elena Bruno and Paolo Di Domenicantonio.- Chapter 12: Data Storytelling as a Human-Centric Bridge between Business Intelligence and Strategy: Evidence from Organisations in Cyprus Angelos Vouldis and Maria Christoforou.- Chapter 13: The Connection Between Nonverbal Communication and Knowledge Management in the Context of Job Interviews Renáta Machová, Kamilla Baša, Eniko Korcsmáros and Peter Uzola.- Chapter 14: Digital Transformation and Knowledge Sharing in Cypriot Banking: The Interplay of Leadership, Culture, and Compliance Georgios Markatos and George Yiapanas.

Über Autor(innen)

Manlio Del Giudice  is Full Professor of Management at the Pegaso Digital University in Italy, where he holds the position of Head of the Department of Management and Economics, as well as Head of the Department of Law.

Armando Papa is currently Professor of Management, Innovation and Marketing at the Department of Economics and Statistics at the University of Salerno.

Leonidas Efthymiou is Associate Professor at the University of Nicosia, Cyprus (EU).

Alkis Thrassou is Professor and Director of Gnosis Mediterranean Institute for Management Science at the University of Nicosia, Cyprus.

Demetris Vrontis is Professor and Vice Rector for Faculty and Research at the University of Nicosia in Cyprus, the Editor-in-Chief of the EuroMed Journal of Business, and President of the EuroMed Academy of Business.