Information Systems Theory, Vol.4

Digital Society in the Era of Artificial Intelligence
Erscheinungsjahr 2027
ISBN: 978-3-032-46024-0
Verlag: Springer

Buch, Englisch, 683 Seiten, Format (B × H): 155 mm x 235 mm

Reihe: Integrated Series in Information Systems

Generative and agentic artificial intelligence (AI) are changing the very nature of the technologies that information systems (IS) research seeks to explain. Rather than waiting to be adopted, these systems draft, recommend, decide and, increasingly, act on people’s behalf. Within a single afternoon, the same person may use an AI tool, collaborate with it, supervise it and have it act on their behalf, yet most established IS theories were written with only usage in mind. Returning to the project begun in 2012 with the first two volumes of Information Systems Theory: Explaining and Predicting Our Digital Society, Volume 4 and its companion, Volume 3, ask what it means to use, extend, rethink, and, where necessary, create IS theory to capture the new disruptive reality of AI.
The book’s 27 chapters, written by an international group of scholars and reviewed through a double-blind process, follow a common structure. Each introduces a theory, model or framework, explains its origins and core logic, and critically examines how information systems (IS) researchers have used it. Each then proposes an extension or modification and considers how AI challenges its underlying assumptions. The volume moves from systems and organizations to individuals and teams, then to platforms, markets and society. It revisits work system theory, the TOE framework, agency theory, dynamic capabilities, UTAUT2, expectation confirmation, the elaboration likelihood model, privacy calculus, transactive memory, network externalities, signaling theory and activity theory. Taken together, the chapters reveal how AI reshapes the distribution of agency, knowledge, time, control and value. They also examine the risks associated with these shifts, including automation bias, drift, lock-in and diluted accountability. Featuring seven forewords by leading IS scholars, the book is an essential resource for doctoral students, researchers and practitioners seeking to choose, apply and develop theory for a digital society increasingly shaped by AI.

Zielgruppe

Research

Autoren/Hrsg.

Dwivedi, Yogesh K.

Wade, Michael R.

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsmathematik und -statistik
• Wirtschaftswissenschaften Betriebswirtschaft Management Forschung & Entwicklung (F&E), Innovation
• Mathematik | Informatik EDV | Informatik Informatik Künstliche Intelligenz

Inhaltsverzeichnis

Chapter 1: Work System Theory and Some of Its Extensions Through 2025.- Chapter 2: The Technology-Organization-Environment Framework.- Chapter 3: Extending Agency Theory in Information Systems: A Framework for AI Governance and Delegation.- Chapter 4: Advancing the Dynamic Capability Perspective in Information Systems Research.- Chapter 5: Complex Adaptive Systems Theory and Its Impact on Information Systems Research.- Chapter 6: Organizational Culture Theory in Digitalization, Cyber Security, and Big Data Age.- Chapter 7: Diffusion of Innovations Theory.- Chapter 8: Theory of Reasoned Action and Theory of Planned Behaviour: A Comprehensive Review and Future Research Agenda in the Era of Artificial Intelligence.- Chapter 9: Task Technology Fit: A Critical Reflection on the Literature.- Chapter 10:The Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) Evolution, Critical Review, and Extensions for Artificial Intelligence Contexts.- Chapter 11: Expectation Confirmation Theory: History, Growth, and Future Avenues Chapter.- 12: Theoretical Foundations of Fintech Adoption: Trends and Ways Forward.- Chapter 13: Social Cognitive Theory.- Chapter 14: Elaboration Likelihood Model (ELM).- Chapter 15: Extending Privacy Calculus Theory for Generative AI Context: A Conceptual Framework.- Chapter 16: Technology Threat Avoidance Theory (TTAT): A Critical Review.-  Chapter 17: The Role of Self-Determination Theory in Information Systems Research.- Chapter 18: Toward Hybrid Transactive Memory Systems: Application and Future Directions for IS Research.- Chapter 19: Transactive Memory Systems.- Chapter 20: Extending Network Externalities Theory: Algorithmic Intermediation of Business Models in Digital Business Ecosystems.- Chapter 21: Social Media Engagement Theory in the Era of Artificial Intelligence.- Chapter 22: Rethinking Deindividuation: Theoretical Evolution and Application in Information Systems.- Chapter 23: Distributed Ownership and Algorithmic Control: Reinterpreting Psychological Ownership Theory for Digital Platforms.- Chapter 24: Signaling Theory for Information Systems Research.- Chapter 25: Parasocial Relationship Theory: Developments in Information Systems Research.- Chapter 26: Activity Theory in Information Systems Research: From Socio-Technical Analysis to AI Mediation in the Digital Age.- Chapter 27: Presencing Digital Futures: Integrating Socio-Technical Systems Theory with Theory U for Human-Centered Digital Transformation.

Über Autor(innen)

Dr. Yogesh K. Dwivedi is the Riyad Bank Chair Professor of Digital Business in the Department of Information Systems and Operations Management (ISOM) and Acting Director of the IRC for Finance and Digital Economy at King Fahd University of Petroleum and Minerals (KFUPM), Dhahran, Saudi Arabia. He also holds an Honorary Professorship at the School of Management, Swansea University, UK, where he previously served as a Personal Chair and Professor of Digital Marketing and Innovation. During his 18-year tenure at Swansea University, he held several key academic leadership positions, including Director of Postgraduate Research, Head of Department, Research Director, and University Dean of REF Environment. Dr. Dwivedi has successfully supervised more than 25 Ph.D. students and examined over 100 doctoral theses worldwide. He earned his Ph.D. from Brunel University of London, UK, and was awarded a Doctor Honoris Causa (Honorary Doctorate) by “Dunarea de Jos” University of Galati, Romania. His research interests lie at the intersection of Information Systems, Marketing, and Operations Management, and center particularly on the adoption and diffusion of emerging digital technologies and innovations, with a current focus on areas such as generative artificial intelligence (GenAI) and agentic AI systems, financial technology (FinTech), digital government, and the implications of GenAI for academic research and publishing.
Dr. Michael R. Wade is a Professor of Strategy and Digital at the IMD Business School, Lausanne, Switzerland, where he is Director of the Global Center for Digital and AI Transformation. He has published thirteen books and more than a hundred articles and case studies on topics including AI, digital business transformation, innovation, strategy and digital leadership. His recent books include GAIN: Demystify GenAI for Office and Home and Twin Transformation (both 2025), Hacking Digital (2022), ALIEN Thinking (2021), the award-winning Orchestrating Transformation (2019) and the best-selling Digital Vortex (2016). Michael directs a number of executive programs related to digital transformation, including Leading Digital Execution, Digital and AI Transformation for Boards, Digital Disruption, Digital Transformation in Practice, Business Creativity and Innovation, and The Digital Transformation Sprint. He also founded and directs Europe’s first and largest program for executives on digital, Leading Digital and AI Transformation. He advises public and private sector organizations on digital and AI transformation, and sits on several corporate boards as an advisor on digitization, AI, and business model disruption. He was elected to the Digital Shapers Hall of Fame in 2021 and a Global AI Ambassador in 2025.