Working the Shadow Side

A Guide to Positive Behind-The-Scenes Management
1. Auflage 1994
ISBN: 978-0-7879-0011-3
Verlag: Wiley

Buch, Englisch, 296 Seiten, Format (B × H): 161 mm x 240 mm, Gewicht: 613 g

Offers managers, consultants, and employees alike a practicalstarter kit that reveals how to identify, manage, and gain valuefrom the below-the surface activities in an organization. Drawingon his worldwide consulting, teaching, and research experience,Gerard Egan shows how to create opportunity and competitiveadvantage by learning how to manage shadow-side realities. Heidentifies five interactive categories of behavior that affect bothproductivity and quality of work life in today'sorganizations--covert culture, the idiosyncrasies of individuals,the interactions of the organization's social system, institutionalpolitics, and the hidden organization--and details specific skillsand strategies for mining economic value from each one.

Harness the covert aspects of your organization -- covert culture,individual idiosyncrasies, institutional politics -- forcompetitive advantage. World-renown consultant, teacher andresearcher Gerard Egan identifies five shadow side work behaviors,and details specifics for mining the economic value of each.

Autoren/Hrsg.

Egan, Gerard

Inhaltsverzeichnis

Preface xi

The Author xv

What Goes on in the Shadows

1 What is the Shadow Side? The Covert, Undiscussed, and Undiscussable Things That Drive Your Organization 3

2 Getting Attuned to the Shadows 17

Mining Value from the Shadow Side

3 Uncovering the Economics of the Shadow side 43

4 Becoming an Effective Behind-the-Scenes Manager 55

Revealing Your Organization’s Hidden Culture

5 “The Way We Do Things Here”: A Primer of Beliefs, Values, and Norms 75

6 Making the Culture Serve Your Business 96

Managing the Shadow Side of People

7 Personal Styles: The Good, the Bad, the Ugly, and the Ambiguous 127

8 working with Personal Styles and Promoting Productive Relationships 138

9 In-Groups, Out-Groups, Cliques, and Clubs: Finding Value in Your Organization’s Social Realities 164

Positive Political Skills at Work

10 Turf, Power, Agendas, and Resources: The Anatomy of Organizational Politics 195

11 How to Practice Positive Politics 212

Bringing It all Together

12 Making the Hidden Organization Serve the Business 233

13 Epilogue: Making Chaos Your Friend 256

References 267

Index 271

Über Autor(innen)

GERARD EGAN is professor of organization studies and psychology at Loyola University of Chicago. He consults to a variety of organizations worldwide including The World Bank, British Airways, and Amoco Corporation and is the author of numerous books, including the best-selling The Skilled Helper (4th edition, 1990).