Buch, Englisch, 200 Seiten, Format (B × H): 164 mm x 218 mm, Gewicht: 284 g
Buch, Englisch, 200 Seiten, Format (B × H): 164 mm x 218 mm, Gewicht: 284 g
ISBN: 978-0-415-67802-5
Verlag: Taylor & Francis Ltd
This book examines what sets knowledge-intensive firms apart from other types of organizations, and the resultant organizational and strategic differences in business models, talent management, and client-handling approaches. The authors bring their own complementary perspectives on the subject: one, as the manager of a private consulting firm with a strong research background; another, as a business school professor whose practice-based skills are fundamental to his work; and a third, a world leading commentator on professional service firms acting as a consultant, business school researcher and a manager.
Ejler, Poulfelt and Czerniawska present a new model for transforming the management of knowledge-intensive firms, which is supported throughout with practical examples and cases.
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Introduction 1. Value Creation in Knowledge-Intensive Firms 2. What Do Clients Buy? 3. The Inner Workings of Knowledge-Intensive Firms 4. Consistent Strategy and the Client 5. Employee Capital 6. Shaping Behaviour: Values and Cultural Modelling 7. Relations with Clients Rules Strategy Execution 8. Holistic Management: The Pyramid at Play 9. Epilogue