Quality and Operations Management Revised Edition

Revised Edition
1. Auflage 2016
ISBN: 978-1-138-14790-4
Verlag: CRC Press

Buch, Englisch, 118 Seiten, Format (B × H): 210 mm x 297 mm, Gewicht: 380 g

Reihe: Management Extra

This book considers the associated concepts of quality and operations and places customers at the heart of a quality business operation. It explains how organisations that are focused on delivering quality products and services continuously improve the design, planning and control of their operational processes so that they meet the developing needs of their customer.

Zielgruppe

Professional Practice & Development

Autoren/Hrsg.

Elearn

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management
• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Personalwesen, Human Resource Management

Inhaltsverzeichnis

Introduction Managing quality operations; Chapter 1 The language of quality; Chapter 2 Improvement; Chapter 3 Operations management; Chapter 4 Techniques for planning and control; Chapter 5 Quality in health, safety and environment;

Über Autor(innen)

John Corrigan, Frederick M. Denny, Carlos M. N. Eire, Martin S. Jaffee