Leveraging Human-Centred Design for Symbiotic AI
Buch, Englisch, 236 Seiten, Format (B × H): 148 mm x 210 mm
ISBN: 978-3-658-52631-3
Verlag: Springer
Artificial Intelligence (AI) systems are increasingly embedded in our everyday lives, ranging from consumer-facing applications such as chatbots and recommendation engines to applications in high-risk domains like healthcare and autonomous driving. While these systems promise improved efficiency, creativity, and decision-making for their human users, they also introduce significant challenges related to usability, transparency, trust, and alignment with human values. This dissertation addresses these challenges by advancing the field of Human-Centred Artificial Intelligence (HCAI) and its specialization, Symbiotic Artificial Intelligence (SAI), which envisions AI systems that augment rather than replace human capabilities.
The main contribution of this book is a negotiation-based model of Human–AI Interaction, grounded in Human-Computer Interaction (HCI), Artificial Intelligence, Software Engineering, and Ethics. This model reconceptualizes interaction as a dynamic and adaptive process, enabling users to retain control, share decision-making authority, and iteratively influence AI behavior. The model is validated through empirical studies in multiple domains, spanning different levels of risk and technological paradigms, including traditional and Generative Artificial Intelligence (GenAI).
Zielgruppe
Research
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Introduction-. Background-. Definitions.- Design and Evaluation Methods for Human Centered AI Available in the Literature.- The Need for Human Centered Design of AI Systems.- A Negotiation Based Human AI Interaction Model.- Evaluating the Human AI Interaction Model in Clinical Decision Making The Case of Rhinocytology.- Users Mental Model Interacting with Conversational AI.- Users Mental Models for Generative AI Code Completion.- End User Development for AI Introducing Explanation DrivenInterventions.- Guidelines for Explanation User Interfaces to Foster Transparency.- Guidelines for Creating AI Act Compliant Symbiotic AI Systems.- Further Validating The Human AI Interaction Model in the Clinical Domain Creating AI Models.- Embedding Human Factors into AI Metrics for Trust and Explanation Diversity.- Conclusions and Future Directions.




