Buch, Englisch, 391 Seiten, Format (B × H): 140 mm x 216 mm
Reihe: Professional Master
Buch, Englisch, 391 Seiten, Format (B × H): 140 mm x 216 mm
Reihe: Professional Master
ISBN: 978-0-333-47184-5
Verlag: Palgrave Macmillan
This concise and comprehensive textbook covers the complete spectrum of office procedure, including general functions and responsibilities, the engagement and management of staff, security and control, the range of services an office is expected to provide and the function of office machinery.
Autoren/Hrsg.
Weitere Infos & Material
Part 1 The function of the office: the responsibilities of the office; management; organization. Part 2 The physical aspects of the office: the location of the office; the office environment; physical considerations. Part 3 Office machinery: an introduction to office machines; typewriters; word processing; dictating machines; reprography. Part 4 Electronic data processing: data processing; computers; information systems. Part 5 The personnel of the office: engaging office staff; managing office staff. Part 6 The services provided by the office: filing and indexing; communication; some practical aspects of communication; correspondence; report writing. Part 7 Control in the office: office systems; organization and method; control of work in the office; forms. Part 8 Security and the office: minimizing fraud and loss; risk management. Appendix: the office administrator and statute law.
