The First-Time Trainer

A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals
2. Auflage 2013
ISBN: 978-0-8144-1559-7
Verlag: AMACOM

Buch, Englisch, 224 Seiten, Format (B × H): 152 mm x 229 mm, Gewicht: 371 g

Successful organizations depend on training to keep them viable…but in today’s belt-tightening economy, managers are often asked to become expert training facilitators overnight. Faced with the challenges of diversity, a multi-generational workforce, and the many options made possible by technology and e-learning, even first-time trainers must be ready with the most up-to-the-minute techniques.Thoroughly revised, The First-Time Trainer is a concise, information-packed guide that will quickly transform readers into confident, effective trainers. Training is still the best way to make certain employees perform at their best. This user-friendly guide gets first-time facilitators training like pros in no time.

Autoren/Hrsg.

Goad, Tom

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Personalwesen, Human Resource Management

Inhaltsverzeichnis

Contents List of Exhibits About the Revised Edition A Word for the First-Time Trainer Introduction The Purpose of This Book About Training Step One: Facilitate Learning Step One Summary Skills Trainers Need—Overview The Impact of Diversity and Multigenerational Learners Continuous Learning Trainer Skills The Eight Steps Using the Eight Steps for Various Situations Step Two: Focus on Performance Step Two Summary Needs Assessment Performance Objectives Step Three: Focus on Learning Step Three Summary The Learning Process Other Aspects of Learning Building in Success Factors Conclusion Step Four: Be Prepared Step Four Summary Key Principles of Preparation Making Selections Organizing Training Preparation for Training Pilot Training Step Five: Deliver Effectively Step Five Summary The Trainer as Communicator How to Give an Effective Presentation Accommodating Diversity and Multiple Generations Conclusion Step Six: Get Learners Involved Step Six Summary Working with Groups Dealing with Diffi cult Behaviors Techniques for Getting Learners Involved Step Seven: Get Feedback Step Seven Summary Putting Objectives to the Test Determining What to Measure When and How Much to Evaluate Software Evaluation Tools Step Eight: Improve Continuously Step Eight Summary Training Skills Revisited Strengthening Training Skills The Trainer’s Portfolio Technology and Training A Word About Ethics Eight Steps to Effective Training: A Summary Appendix A: Resources for the First-Time Trainer American Society for Training and Development Training Magazine Web Searches Appendix B: Additional Trainer Guidelines Guidelines for How People Learn (Step Three) Guidelines for Dealing with Multiple Ge

Über Autor(innen)

Tom W. Goad (San Diego, CA) has thirty-five years of experi ence as a trainer and human resources develop ment expert. He is widely published in the HR field, and is the author of the first edition of The First-Time Trainer (978-0-8144-7942-1).