The TWI Implementation Field Guide

How to Create, Manage, and Sustain a Skills-Based Culture
1. Auflage 2027
ISBN: 978-1-041-12229-6
Verlag: Taylor & Francis Ltd

Buch, Englisch, 306 Seiten, Format (B × H): 178 mm x 254 mm

One of the most enduring challenges to any business in any era is that of workforce engagement. Creating strong teamwork and morale is the essence of leadership, while skill development is needed to make leadership an effective part of the organization’s success strategy, especially on the front lines where supervisors and managers interact with employees who provide the real value to customers. The TWI training programs were developed during WWII in the USA to provide those needed skills to motivate the workforce, including women entering factories and shipyards for the first time ever, to do the production work needed to win the war. The programs are still working today as they were originally designed and are getting the same spectacular results.

This book provides a detailed guide map for an organization to navigate the cultural changes needed for the TWI programs to become a natural part of everyday work, as they are at any Toyota facility today. It is not enough just to say that the TWI training programs are good; they must be well presented and supported if the organization is to change its leadership behaviors, person by person, for the better. The book provides multiple case studies from banner companies that are successfully making these cultural changes and utilizing the TWI programs to their full potential. Much more than simply describing the training programs themselves, this book provides models and advice for the necessary preparation and development of critical organizational functions to sustain the implementation effort and reap the benefits over the long term. This book presents a holistic overview of the TWI elements and how they work together to create the foundation for true standardization of work, the key element to successful Lean.

Zielgruppe

Professional Practice & Development

Autoren/Hrsg.

Graupp, Patrick

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Personalwesen, Human Resource Management
• Wirtschaftswissenschaften Wirtschaftswissenschaften Wirtschaftswissenschaften: Berufe, Ausbildung, Karriereplanung
• Wirtschaftswissenschaften Betriebswirtschaft Organisationstheorie, Organisationssoziologie, Organisationspsychologie
• Wirtschaftswissenschaften Betriebswirtschaft Management Unternehmensorganisation & Entwicklungsstrategien
• Wirtschaftswissenschaften Betriebswirtschaft Unternehmensorganisation, Corporate Responsibility Unternehmenskultur, Corporate Governance

Inhaltsverzeichnis

SECTION I – TWI EXPANDS AROUND THE WORLD CHAPTER ONE: From Syracuse, New York to Bengaluru (Bangalore), India and Everywhere In Between CHAPTER TWO: Global Standards in the Science and Pharmaceuticals Industry (Thermo Fisher Scientific Case Study) SECTION II – TWI SKILLS: THE FOUNDATION TO STANDARDIZED WORK CHAPTER THREE: TWI as the Foundation for Standardized Work CHAPTER FOUR: Long Term Vision of TWI, Kata, and Standardized Work (Baptist Memorial Health Care Case Study) SECTION III – ROLLING OUT A TWI PROGRAM CHAPTER FIVE: TWI Rollout Plan – Success Formula for a Strong and Lasting Start CHAPTER SIX: Sustaining the Gains in Production Excellence (Hallmark Cards Case Study) CHAPTER SEVEN: Long Term Education and Structure (The University of Kansas Health System Case Study) SECTION IV – SUSTAINING A TWI PROGRAM, TODAY AND IN THE FUTURE CHAPTER EIGHT: Working TWI Into the Culture CHAPTER NINE: AI in the New Frontier of Training and Development

Über Autor(innen)

Patrick Graupp is co-owner of the TWI Institute. He began his training career at the SANYO Electric Corporate Training Center in Japan, delivering Training Within Industry (TWI) programs at Sanyo’s global network of manufacturing plants and sales offices. He also played pivotal roles at SANYO building a greenfield manufacturing plant and serving as the head of Human Resources for SANYO North America Corp. He left SANYO to conduct TWI pilot projects in the United States, which became the foundation for the TWI Institute. The Institute continues to enjoy rapid expansion of its global network of certified trainers who deliver TWI training in the manufacturing, health care, construction, energy, and service industries.

Patrick co-authored The TWI Workbook: Essential Skills for Supervisors, which won a Shingo Prize, and Creating an Effective Management System: Integrating Policy Deployment, TWI, and Kata. He holds a BA in Humanities and Communication from Drexel University and an MBA from Boston University.