Evaluation of Library Business Support Programs

Using KoboToolbox to Monitor and Evaluate Library Operations
Erscheinungsjahr 2026
ISBN: 978-3-032-38663-2
Verlag: Springer

Buch, Englisch, 192 Seiten, Format (B × H): 168 mm x 240 mm

Reihe: Synthesis Lectures on Information Concepts, Retrieval, and Services

This book introduces a Program Technology Evaluation Framework for selecting digital technologies for library program evaluation and provides detailed guidance on implementing KoboToolbox for program evaluations. Libraries increasingly rely on monitoring and evaluation to demonstrate impact, improve services, and support evidence-based decision-making. However, selecting appropriate digital technologies for program evaluation remains challenging, particularly for libraries with limited resources and varying levels of evaluation maturity. To address this challenge, the Program Technology Evaluation Framework helps libraries assess and strategically select evaluation technologies based on evaluation needs, library context, and evaluation context. Drawing on real-world implementations, the author provides an in-depth assessment of the Project Outcome Toolkit and KoboToolbox against the Program Technology Evaluation Framework and demonstrates the application of KoboToolbox for immediate and follow-up evaluations of library business support programs. In addition, the book bridges the gap between evaluation theory and practice through practical examples, reusable evaluation resources, reporting templates, and technology selection guidance. The book is intended for librarians, researchers, and practitioners seeking to strengthen evaluation capacity, implement digital evaluation technologies, and make informed technology selection decisions in diverse library environments.

Zielgruppe

Professional/practitioner

Autoren/Hrsg.

Gupta, Varun

Fachgebiete

• Mathematik | Informatik EDV | Informatik Daten / Datenbanken Data Warehouse
• Wirtschaftswissenschaften Betriebswirtschaft Management Unternehmensführung
• Interdisziplinäres Bibliothekswesen, Informationswissenschaften Bibliothekswesen, Informationswissenschaften, Archivwesen
• Mathematik | Informatik EDV | Informatik Daten / Datenbanken Information Retrieval
• Wirtschaftswissenschaften Betriebswirtschaft Management Forschung & Entwicklung (F&E), Innovation
• Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsmathematik und -statistik

Inhaltsverzeichnis

Libraries as Business Enablers: Why MeasureWhat Matters?.- Designing the M&E Framework for Library Programs.- Survey Form Design Using KoboToolbox.- Data Collection in Diverse Library Environments.- Data Analysis: From Raw Responses to Useful Insights.- Reporting and Communicating Results.- Case Studies from Libraries in Action.- Templates, Checklists, and Implementation Toolkit.- Conclusion: From Reporting to Learning Culture.

Über Autor(innen)

Varun Gupta is a Professor of Digital Innovation and Director of the Multidisciplinary Research Centre for Innovations in SMEs (MrciS) at Gisma University of Applied Sciences, Germany, and a Researcher at Universidad de Alcalá, Spain. He holds three doctorates in Organizational Engineering, Economics and Business Management, and Computer Science and Engineering and also earned an MBA, a Máster en Dirección Internacional de Empresas, a Master of Technology (By Research), and a Bachelor of Technology in Computer Science and Engineering. His past affiliations include University College London (UCL), University of Toronto, Leicester University, Lund University, Sapienza Università di Roma, Free University of Bozen-Bolzano, University of South-Eastern Norway, Poznan University of Technology, and Uniwersytet Szczecinski.  His research focuses on software engineering, digital innovation, technology adoption in SMEs, entrepreneurship, and international business management.