Brilliant Communication Skills

1. Auflage 2024
ISBN: 978-1-292-08107-6
Verlag: Pearson

Buch, Englisch, 192 Seiten, Format (B × H): 138 mm x 216 mm, Gewicht: 246 g

What does it take to be a successful communicator?

Just about every job requires excellent communication skills. To get ahead at work you need to be able to express yourself clearly and understand the feelings, needs and intentions of others.

So how can you make sure other people understand you and that you respond appropriately to other people? Whether it’s giving a presentation, getting your point across in a meeting, or understanding the effects of body language, the proven tips and techniques provided in this book will get you communicating more effectively and successfully in no time!

• Explain yourself clearly, and get your point across easily
• Know what to say to help others open up to you
• Feel confident about communicating with a wide range of people

Autoren/Hrsg.

Hasson, Gill

Inhaltsverzeichnis

• Part 1
• Chapter 1 What is communication? Knowing your communication style
• Chapter 2 Confident communication
• Chapter 3 Active listening and skilful questioning
• Chapter 4 Reading between the lines; feelings, emotions and attitudes
• Chapter 5 What to say, how to say it.
• Chapter 6 Put it in writing
• Part 2
• Chapter 7 Putting it into practice