Buch, Englisch, 320 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 680 g
Buch, Englisch, 320 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 680 g
ISBN: 978-0-415-22776-6
Verlag: Taylor & Francis Ltd
Providing a clearly structured and comprehensive overview of the interpersonal skills essential for effective functioning at work, this book presents a micro-skills approach to development that can be used to improve interpersonal competence, as well as explaining, through the use of illustrations and practical examples, how to read the actual or potential behaviour of those around us. This knowledge can then be used to guide the way in which we relate to others as we learn to manage our relationships more effectively.
This book will be ideal for practising managers and students of business and management studies and psychology. The skills it promotes make it of great value for those in a wide range of professions (including teachers, doctors, nurses, social workers and police officers) in their everyday working environment.
Zielgruppe
Professional, Professional Practice & Development, and Undergraduate
Autoren/Hrsg.
Fachgebiete
- Sozialwissenschaften Psychologie Psychologische Disziplinen Verkehrspsychologie
- Wirtschaftswissenschaften Betriebswirtschaft Management
- Sozialwissenschaften Psychologie Allgemeine Psychologie Sozialpsychologie Kulturpsychologie, Ethnopsychologie
- Sozialwissenschaften Psychologie Psychologie / Allgemeines & Theorie Geschichte der Psychologie
- Wirtschaftswissenschaften Wirtschaftswissenschaften Literatur für Manager
- Sozialwissenschaften Psychologie Psychologie / Allgemeines & Theorie Psychologie: Allgemeines
- Sozialwissenschaften Psychologie Psychologie / Allgemeines & Theorie Psychologie: Berufe, Ausbildung
- Sozialwissenschaften Psychologie Psychologische Disziplinen Angewandte Psychologie
- Sozialwissenschaften Psychologie Psychotherapie / Klinische Psychologie Beratungspsychologie
Weitere Infos & Material
1. The Nature of Interpersonal Skills: A Historical Perspective 2. Developing Interpersonal Skills: A Micro Skills Approach 3. Awareness of Self and Others and the Development of Interpersonal Competence 4. Listening 5. Listening to Non Verbal Messages 6. Questioning and the Information-getting Interview 7. Presenting Information to Others 8. Helping and Facilitating 9. Asserting and Influencing 10. Negotiating 11. Working with Groups 12. Managing Relationships More Effectively