Buch, Englisch, 224 Seiten, Format (B × H): 152 mm x 226 mm, Gewicht: 340 g
A Practical Guide to Getting the Best from the Humans You Work with
Buch, Englisch, 224 Seiten, Format (B × H): 152 mm x 226 mm, Gewicht: 340 g
ISBN: 978-0-7303-5953-1
Verlag: Wiley
'An instant classic—this book is so utterly relevant and needed. And it is hellishly refreshing to boot. I fucking love it, and heartily recommend it to all.' —Dr Jason Fox, best-selling author of How to Lead a Quest
Take a practical approach to the communication challenges in your workplace. Through 11 strategies, 23 tactics and 15 stories this handy how-to will help curious humans:
- use the science of connection to create compelling communication
- translate mind-numbing complexity into captivating simplicity
- hijack attention, engage and influence others.
Whether you're a leader looking to connect with your workforce; a member of a small team, hungry to make a difference; or at the helm of a global organisation, with an eye on the horizon – this is a how-to for forward thinkers like you.
Autoren/Hrsg.
Weitere Infos & Material
About the authors ix
Hoisting the banner for human xiii
How to speak human xxiii
How to speak whaaat? xxix
Curiosity The insatiable hunger of a curious mind 1
Anticipation The exquisite agony of anticipation 17
Surprise! The unanticipated delight of the unexpected 27
Visual The sensory superiority of visual 41
Beware … The insidious fog of habituation 57
Narratives The titillations of a well-told tale 65
Emotions The paradoxical logic of getting emotional 77
Humour The serious business of being funny 87
Caution … The complication of complexity 95
Words The power of using and choosing words wisely 107
Names The undeniable sweetness of a well-chosen name 117
Language The power of language to shift perception 127
Modes The perks of matching the mode to the message 149
Beware … The excuses for mediocrity 167
Time, tide and the inevitability of change 177
So… 181
Acknowledgements 183
Index 185
