Inverting the Paradox of Excellence

How Companies Use Variations for Business Excellence and How Enterprise Variations Are Enabled by SAP
1. Auflage 2014
ISBN: 978-1-4665-9216-2
Verlag: Taylor & Francis

Buch, Englisch, 444 Seiten, Format (B × H): 180 mm x 254 mm, Gewicht: 953 g

Over time, overemphasis and adherence to the same proven routines that helped your organization achieve success can also lead to its decline resulting from organizational inertia, complacency, and inflexibility. Drawing lessons from one of the best models of success, the evolutionary model, Inverting the Paradox of Excellence explains why your organization must proactively seek out changes or variations on a continuous basis for ensuring excellence by testing out a continuum of opportunities and advantages. In other words, to maintain excellence, the company must be in a constant state of flux!

The book introduces the patterns and anti-patterns of excellence and includes detailed case studies based on different dimensions of variations, including shared values variations, structure variations, and staff variations. It presents these case studies through the prism of the "variations" idea to help you visualize the difference of the "case history" approach presented here. The case studies illustrate the different dimensions of business variations available to help your organization in its quest towards achieving and sustaining excellence.

The book extends a set of variations inspired by the pioneering McKinsey 7S model, namely shared values, strategy, structure, stuff, style, staff, skills, systems, and sequence. It includes case history segments for Toyota, Acer, eBay, ABB, Cisco, Blackberry, Tata, Samsung, Volvo, Charles Schwab, McDonald's, Scania, Starbucks, Google, Disney, and NUMMI. It also includes detailed case histories of GE, IBM, and UPS.

Zielgruppe

Professional Practice & Development

Autoren/Hrsg.

Kale, Vivek

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Qualitätsmanagement, Qualitätssicherung (QS), Total Quality Management (TQM)

Inhaltsverzeichnis

Paradox of Excellence. Introduction. Patterns of Excellence. Antipatterns of Excellence. Evolution of Excellence. Variations and Theories of Excellence. Dimensions of Excellence. Variations and Enterprise Excellence. Sources of Variations. Dimension of Variations. Business Excellence through Variations. General Electric. IBM. UPS. Industry Excellence Through Variations. Automobile Industry. Business Excellence and Sap. Business Excellence at SAP. Understanding SAP ERP. Business Excellence through Variations Using SAP.

Über Autor(innen)

Vivek Kale has more than two decades of professional IT experience during which he has handled and consulted on various aspects of enterprise-wide information modeling, enterprise architectures, business process re-design, and, e-business architectures. He has been Group CIO of Essar Group, the steel/oil & gas major of India, as well as, Raymond Ltd., the textile & apparel major of India. He is a seasoned practitioner in transforming the business of IT, facilitating business agility and enabling the Process Oriented Enterprise. He is the author of Implementing SAP R/3: The Guide for Business and Technology Managers, Sams (2000), A Guide to Implementing the Oracle Siebel CRM 8.x, McGraw-Hill India (2009) and Guide to Cloud Computing for Business and Technology Managers: From Distributed Computing to Cloudware Applications, Chapman and Hall (2014).