Encouraging the Heart

Igniting Purpose and Providing Meaningful Recognition
2. Auflage 2025
ISBN: 978-1-394-30390-8
Verlag: Wiley

Buch, Englisch, 272 Seiten, Format (B × H): 156 mm x 226 mm, Gewicht: 343 g

Human-centered leadership insights from the leading experts on the subject

In the newly revised second edition of Encouraging the Heart: Igniting Purpose and Providing Meaningful Recognition, renowned leadership experts and best-selling authors James Kouzes and Barry Posner deliver an incisive and practical playbook for leaders who want to inspire their followers to achieve extraordinary things. They've packed the book with real-world examples, practical ideas, and eye-opening advice drawn from over four decades of work with countless business leaders.

Encouraging the Heart is not a book about incentive systems or reward programs. It goes beyond those things to discuss universal leadership principles that will help elevate your people to new levels of productivity, engagement, and performance. It's a hands-on roadmap containing behaviors, principles, practices, evidence, and examples that will form the foundation of a repeatable process you can put into place at your own organization.

Inside the book you'll find strategies for: - Setting clear standards aligned with your organization's purpose
- Paying attention to exemplary actions and telling memorable stories that motivate action and enact change
- Noticing exemplars of values and standards and publicly praising them with personalized feedback and appreciation that encourages others to live up to their example
- Setting a personal example of meaningful ways to recognize others and celebrate values and victories

Encouraging the Heart is a must-read for leaders of all kinds, regardless of position or function, at organizations of all sizes, in the public and private sectors who wish to help those around them realize their full potential.

Autoren/Hrsg.

Kouzes, James M

Posner, Barry Z

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Unternehmensorganisation, Corporate Responsibility

Inhaltsverzeichnis

Introduction 1

Part One

1 The Heart of Leadership 13

2 The Seven Essentials of Encouraging 27

3 The Leadership Encouragement Index 45

Part Two

4 The First Essential: Set Clear Standards Aligned with Purpose 57

5 The Second Essential: Expect the Best 75

6 The Third Essential: Pay Attention 91

7 The Fourth Essential: Personalize Recognition 107

8 The Fifth Essential: Tell the Story 125

9 The Sixth Essential: Celebrate Together 143

10 The Seventh Essential: Set the Example 161

Part Three

11 Leadership Is an Affair of the Heart 181

12 101 Ways to Encourage the Heart 189

Notes 207

Acknowledgments 229

About the Authors 231

Index 235

Über Autor(innen)

JIM KOUZES and BARRY POSNER are authors of several award-winning and bestselling books, including: The Leadership Challenge; Everyday People, Extraordinary Leadership; A Leader’s Legacy; The Truth About Leadership; and Credibility, as well as the widely used Leadership Practices Inventory (LPI). Together, they are among the most trusted sources on leadership development.