Buch, Englisch, 344 Seiten, Format (B × H): 155 mm x 234 mm, Gewicht: 599 g
Reihe: Human Factors and Ergonomics
Buch, Englisch, 344 Seiten, Format (B × H): 155 mm x 234 mm, Gewicht: 599 g
Reihe: Human Factors and Ergonomics
ISBN: 978-1-4398-1584-7
Verlag: CRC Press
Focusing on the design of speech user interfaces for IVR applications, the book covers speech technologies including speech recognition and production, ten key concepts in human language and communication, and a survey of self-service technologies. The author, a leading human factors engineer with extensive experience in research, innovation and design of products with speech interfaces that are used worldwide, covers both high- and low-level decisions and includes Voice XML code examples. To help articulate the rationale behind various SUI design guidelines, he includes a number of detailed discussions of the applicable research.
The techniques for designing usable SUIs are not obvious, and to be effective, must be informed by a combination of critically interpreted scientific research and leading design practices. The blend of scholarship and practical experience found in this book establishes research-based leading practices for the design of usable speech user interfaces for interactive voice response applications.
Zielgruppe
Academic and Professional Practice & Development
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Introduction. The Importance of Speech User Interface (SUI) Design. Design Methodology. Getting Started: High Level Decisions. Getting Specific: Low-Level Design Decisions. Final Words. References. Appendix A: From "Hello World" to "The Planets." Appendix B: Hello Worlds Version 4b.