Macleod / Hodges | No-Fault Approaches in the Nhs | Buch | 978-1-5099-1665-8 | www.sack.de

Buch, Englisch, 320 Seiten, Hardback, Format (B × H): 175 mm x 250 mm, Gewicht: 734 g

Macleod / Hodges

No-Fault Approaches in the Nhs

Raising Concerns and Raising Standards
Erscheinungsjahr 2022
ISBN: 978-1-5099-1665-8
Verlag: Bloomsbury 3PL

Raising Concerns and Raising Standards

Buch, Englisch, 320 Seiten, Hardback, Format (B × H): 175 mm x 250 mm, Gewicht: 734 g

ISBN: 978-1-5099-1665-8
Verlag: Bloomsbury 3PL


This book explores how concerns can be raised about the NHS, why raising concerns hasn't always improved standards, and how a no-fault open culture approach could drive improvements.

The book describes a wide range of mechanisms for raising concerns about the NHS, including complaints, the ombudsman, litigation, HSIB, and the major inquiries since 2000, across the various UK jurisdictions. The NHS approach is contextualised within the broader societal developments in dispute resolution, accountability, and regulation.

The authors take a holistic view, and outline practical solutions for reforming how the NHS responds to problems. These should improve the situation for those raising concerns and for those working within the NHS, as well as providing cost savings. The no-fault approaches proposed in the book provide long-term sustainable solutions to systemic problems, which are particularly timely given the impact of the COVID-19 pandemic on the NHS.

The book will be of interest to academics, researchers, ADR practitioners, practising lawyers, and policy makers.

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Weitere Infos & Material


1. Introduction

Part One: The NHS
2. Our Wonderful NHS

3. The Long Term Plan

4. The NHS Patient Safety Strategy

5. NHS Policy on Responding to Mistakes

Part Two: Raising Concerns
6. Mechanisms for Dealing with Staff Concerns

7. NHS Complaints

8. UK Health Service Ombudsman

9. Clinical Claims Against the NHS

10. Public Inquiries and Reviews

11. The Health Services Safety Investigation Branch

12. Complaints to Regulators

Part Three: Raising Standards
13. Raising Concerns and Raising Standards

14. Conclusion


Macleod, Sonia
Sonia Macleod is Researcher in the Research Programme on Civil Justice Systems at the Centre for Socio-Legal Studies, University of Oxford, UK. She was the Lead Researcher for the Independent Medicines and Medical Devices Safety Review.

Hodges, Christopher
Christopher Hodges OBE is Emeritus Professor of Justice Systems at the Centre for Socio-Legal Studies, Oxford, UK; Supernumerary Fellow of Wolfson College, University of Oxford, UK; and Chair of the Regulatory Horizons Council, UK.

Photo courtesy of Faculty of Law, University of Oxford.

Sonia Macleod is Researcher in the Research Programme on Civil Justice Systems at the Centre for Socio-Legal Studies; Christopher Hodges OBE is Emeritus Professor of Justice Systems at the Centre for Socio-Legal Studies and Supernumerary Fellow of Wolfson College, both at the University of Oxford, UK.



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