The Six Sigma Black Belt Handbook

Erscheinungsjahr 2004
ISBN: 978-0-07-144329-6
Verlag: McGraw-Hill Education

Buch, Englisch, 589 Seiten, Format (B × H): 157 mm x 235 mm, Gewicht: 1013 g

A new series that takes Six Sigma to the next levelThe Six Sigma Operational Methods Series goes beyond simply explaining Six Sigma basics to interested managers, these are hard-core working tools of statistical methods, quantitative and intense, aimed at mathematically sophisticated Six Sigma practitioners unwilling to settle for anything less than peak performance in manufacturing and services.The authors show how to integrate research and development, manufacturing, human resources, finance, marketing, quality, and customer service with corporate vision, mission, and key strategies.

Autoren/Hrsg.

McCarty, Thomas

Daniels, Lorraine

Bremer, Michael

Gupta, Praveen

Heisey, John

Mills, Kathleen

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Projektmanagement

Inhaltsverzeichnis

PREFACEACKNOWLEDGMENTSPart One: The Six Sigma Management SystemChapter 1: Introduction to Six SigmaChapter 2: Foundations of the Six Sigma Management SystemChapter 3: The Leadership ModesChapter 4: Insights into Six Sigma LeadershipChapter 5: Six Sigma Management System Case StudyPart Two: Six Sigma and LeanChapter 6: Six Sigma and LeanPart Three: Process Improvement Teams and ToolsChapter 7: Introduction to Process Improvement TeamsChapter 8: Leadership Roles in Deploying TeamsChapter 9: Kaizen TeamsChapter 10: Lean TeamsPart Four: Six Sigma Teams, Methodology and ToolsChapter 11: Introduction to the DMAIC Process ImprovementChapter 12: Define PhaseChapter 13: Measure PhaseChapter 14: Analyze PhaseChapter 15: Improve PhaseChapter 16: Control PhaseChapter 17: DMAIC SummaryChapter 18: DMADVPart Five: Six Sigma Impact MeasurementChapter 19: Financial and Performance MeasurementPart Six: Supplemental InformationChapter 20: Innovating Breakthrough SolutionsChapter 21: Measurement System Analysis in Non-Manufacturing EnvironmentsINDEX

Über Autor(innen)

McCarty, Thomas
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Daniels, Lorraine
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Mills, Kathleen
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Bremer, Michael
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Gupta, Praveen
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Heisey, John
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Tom McCarty is the Director of Consulting Services for Motorola University. Tom and the Consulting Services team are dedicated to improving the business performance of Motorola's suppliers, channel partners, customers and business alliances through the full implementation of Six Sigma Business Improvement Campaigns. For the past five years, Tom has worked with numerous executive teams to help them formulate strategic plans, Balanced Scorecards, and focused Six Sigma implementation plans. Tom is trained as a Six Sigma Black Belt, has 26 years of Motorola management experience, and has successfully led Six Sigma implementations for a variety of clients, across a variety of industries. Tom is a contributing author to The Corporate University Handbook and a Co-author of The New Six Sigma. Lorraine Daniels is a Master Black Belt working as a Six Sigma Senior Consultant and Master Instructor worldwide for Motorola University. She is a doctoral candidate in Industrial Engineering at Arizona State University. She lives in Tempe, Arizona.Michael Bremer is the President of the Cumberland Group, a consulting firm that specializes in process and business performance improvement. A certified Six Sigma Black Belt from Motorola, he lives in Hinsdale, Illinois.Praveen Gupta is a PE, Master Black Belt, and ASQ Fellow. Praveen, who was there at time and place of the birth of Six Sigma, has taught Six Sigma at Motorola University for over ten years. His first Six Sigma project was completed in 1988. He lives in Schaumburg, Illinois.