Buch, Englisch, 288 Seiten
ISBN: 978-1-4051-1962-7
Verlag: Wiley
Opinions from major players in the field are given - both academics and practitioners - providing invaluable insights
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Foreword.
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Chapter 1: Five Trails to the Future.
PART 1: THE BUSINESS TRAIL.
Chapter 2 Directions on the Business Trail.
Chapter 3: Business Support Opportunities.
Chapter 4: Managing the Business Support Environment.
Chapter 5: Business Critical FM.
Chapter 6: Delivering Business Infrastructure.
PART 2: THE PEOPLE TRAIL.
Chapter 7: Directions on the People Trail.
Chapter 8: The Future of Workplace Management.
Chapter 9: Workplacelessness.
Chapter 10: Tangible and Intangible Workplace Performance.
Chapter 11: Integrated Operational Support.
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PART 3: THE PROPERTY TRAIL.
Chapter 12: Directions on the Property Trail.
Chapter 13: Property Portfolio Dynamics.
Chapter 14: Corporate Property Governance.
Chapter 15: The Value of Adaptation.
Chapter 16: Regulation and Sustainability.
PART 4: THE KNOWLEDGE TRAIL.
Chapter 17: Directions on the Knowledge Trail.
Chapter 18: Positioning FM.
Chapter 19: Generic Risks and Opportunities.
Chapter 20: Cross-sector Benchmarking.
Chapter 21: The Intellectual Capital of FM.
PART 5: THE SERVICES TRAIL.
Chapter 22: Directions on the Services Trail.
Chapter 23: Support Services Strategy.
Chapter 24: Workplace Services Innovation.
Chapter 25: Outsourcing Support Services.
Chapter 26: Urban and Community Services.
PART 6: THE PLATFORM FOR CHANGE.
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Chapter 27: New Challenges and Alignments.
Chapter 28: Speculations for the Future