Supplier Relationship Management

Unlocking the Value in Your Supply Base
3. Auflage 2022
ISBN: 978-1-3986-0227-4
Verlag: Kogan Page

Buch, Englisch, 504 Seiten, Format (B × H): 161 mm x 240 mm, Gewicht: 1284 g

Effective supplier relationship management enables organizations to unlock value from their supply base and reap tangible benefits. With practical tips and a proven approach, this is the guide to understanding how to maximize the potential of suppliers to gain a competitive advantage, get more innovation and drive sustainability.Supplier Relationship Management explains the importance of ongoing supplier management, how to measure and improve their performance, and for the critical few that can make a dramatic difference to our organization, drive in and future-proof strategic collaborative relationships. The Orchestra of SRM® framework, coupled with expert tips, tools and resources, delivers clear guidance on how to design an effective supplier relationship management program, with maximum return on time and investment. Written by leading procurement expert, Jonathan O'Brien, this third edition offers new content on how to adapt to the huge changes we have seen across supply bases in recent years, and the new risks and challenges organizations face in managing key suppliers. It includes new information on driving sustainability, the future of the supply base, and how to secure more innovation from our suppliers. Supplier segmentation is outlined in more detail and there is new information on how companies are managing supply chains, and the impacts of this in practice. A practical guide to unlock the new value from your key suppliers in a changing world.

Autoren/Hrsg.

O'Brien, Jonathan

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Einkauf, Logistik, Supply-Chain-Management

Inhaltsverzeichnis

• • Chapter - 00: Introduction;
  • Chapter - 01: What we need from our supply base is...;
  • Chapter - 02: Five good reasons to get close to our suppliers;
  • Chapter - 03: Introducing the Orchestra of SRM;
  • Chapter - 04: Segmenting the supply base;
  • Chapter - 05: Supplier performance measurement;
  • Chapter - 06: Building a supplier performance measurement system;
  • Chapter - 07: Acting upon measurement;
  • Chapter - 08: Supplier improvement and development;
  • Chapter - 09: Supplier management;
  • Chapter - 10: Contract management;
  • Chapter - 11: Relationship management;
  • Chapter - 12: Supply chain management;
  • Chapter - 13: Strategic collaborative relationships;
  • Chapter - 14: Innovation from suppliers;
  • Chapter - 15: The Orchestra of SRM is ready to play;
  • Chapter - 16: Glossary

Über Autor(innen)

O'Brien, Jonathan
Jonathan O'Brien is the CEO of Positive Purchasing Ltd, based in Plymouth, UK. With over 34 years of experience, he has helped equip global organizations to increase their purchasing capability through digital platforms, training, education and working directly with practitioners and executive teams. He is the author of Supplier Relationship Management, Negotiation for Procurement and Supply Chain Professionals, The Buyer's Toolkit, and Sustainable Procurement, all published by Kogan Page.

Jonathan O'Brien is the CEO of Positive Purchasing Ltd, the international procurement and negotiation consultancy and training provider, and is based in Plymouth, UK. With over 30 years of experience working in purchasing, he has worked all over the world to help global organizations increase their purchasing capability through online and classroom training, education and working directly with practitioners and executive teams to drive the adoption of supplier relationship management and other strategic purchasing methodologies. He is also the author of Category Management in Purchasing, now in its fourth edition, The Buyer's Toolkit, and the award-winning title Negotiation for Procurement and Supply Chain Professionals, now in its 3rd edition, all published by Kogan Page