Buch, Englisch, 192 Seiten, Format (B × H): 160 mm x 241 mm, Gewicht: 1040 g
ISBN: 978-0-412-73520-2
Verlag: Springer Netherlands
Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever, there is a clear need for straightforward guidelines to help companies make the most of benchmarking. This book addresses that need.
Zielgruppe
Research
Autoren/Hrsg.
Fachgebiete
- Wirtschaftswissenschaften Betriebswirtschaft Management Unternehmensführung
- Wirtschaftswissenschaften Betriebswirtschaft Management Unternehmensorganisation & Entwicklungsstrategien
- Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Produktionsmanagement, Qualitätskontrolle
Weitere Infos & Material
The theory of benchmarking. Benchmarking - the concept. Benchmarking process in the company. The benchmarking study. The benchmarking process in the company - plan. The benchmarking process - search. The benchmarking process in the company - observe. The benchmarking process in the company - analyze. The benchmarking process in the company - adapt. The benchmarking process in the company - recycle. Benchmarking in a larger context. Benchmarking as part of strategy and improvement. Benchmarking code of conduct. Benchmarking case studies. Case - Statoil: Benchmarking the delivery process of casing for oil wells. Case - Glamox: Benchmarking of purchasing for special products. Benchmarking study documentation package. Benchmarking documentation package. Bibliography. Index.