IT Management

The art of managing IT based on a solid framework leveraging the company´s political ecosystem
1. Auflage 2018
ISBN: 978-3-658-19308-9
Verlag: Springer

Buch, Englisch, 194 Seiten, Format (B × H): 168 mm x 240 mm, Gewicht: 399 g

This book focuses on the art of managing IT. A simple and robust framework is proposed to describe and to structure the essential elements of IT management. The authors pay particular attention to didactic aspects in order to facilitate the retention of models presented as well as to promote reflection on the subjects introduced. Thanks to a concentrate of good practices, each company will rapidly be in a position to build their proper IT ecosystem.

Zielgruppe

Professional/practitioner

Autoren/Hrsg.

Pilorget, Lionel

Schell, Thomas

Fachgebiete

• Mathematik | Informatik EDV | Informatik Angewandte Informatik Wirtschaftsinformatik
• Wirtschaftswissenschaften Betriebswirtschaft Wirtschaftsinformatik, SAP, IT-Management

Inhaltsverzeichnis

IT Processes.- IT Strategy.- IT Services.- IT Portfolio and Project Management.- IT Reporting.- IT Governance.

Über Autor(innen)

Dr. Lionel Pilorget held different IT management positions in the industrial and financial sectors. His manifold responsibilities included the implementation of guidance policies and strategies as well as leading complex, strategic IT projects. Currently, he is the Head of IT at a Private Bank in Switzerland. In addition, he is a lecturer for the Master Program “Business Information Systems” at the University of Applied Sciences Northwestern Switzerland FHNW.

Thomas Schell studied Informatics and specialized in the area of managing IT processes, services and organizations. Three times in his career he has reshaped classical IT organizations into customer oriented IT service providers. After 25 years in Swiss pharma and chemical industry, he is now lecturer for IT service management in universities of applied sciences in Switzerland and Germany. He supports IT organizations as consultant and trainer for best practice frameworks.