Improving Organizational Surveys

New Directions, Methods, and Applications
1. Auflage 1993
ISBN: 978-0-8039-5194-5
Verlag: Sage Publications

Buch, Englisch, Band 158, 288 Seiten, Format (B × H): 127 mm x 203 mm, Gewicht: 349 g

Reihe: SAGE Focus Editions

Timely and original, this publication presents the latest tools, techniques, and applications for conducting sucessful organizational surveys. --International Review of Administrative Sciences Surveys are part of our culture. From political polls predicting who the new president of the United States will be, to consumer surveys determining which new ice cream flavor is best-liked, surveys reach out and touch everyone. However, recent technological and methodological advances, as well as changes in the demographics of the workforce, have posed new and unique challenges to those charged with gathering survey information. Timely and original, Improving Organizational Surveys presents the latest tools, techniques, and applications for conducting successful organizational surveys throughout a wide range of settings (private sector, government, and the military). Separated into three sections, some of the relevant topics reviewed are how a survey is conducted, including a step-by-step guide; how to go about asking sensitive and potentially embarrassing questions; the advantages and disadvantages of computer-administered surveys; what to do about measurement error; lessons learned from conducting sexual harassment surveys; and a review of the definitional, methodological, and practical aspects of conducting a quality-of-work-life survey. This diverse volume is a must for individuals who develop and administer organizational surveys, for managers who utilize survey information, and for researchers and students who are interested in surveying public and private sector organizations.

Autoren/Hrsg.

Rosenfeld, Paul

Edwards, Jack E.

Thomas, Marie D.

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Unternehmensorganisation & Entwicklungsstrategien
• Wirtschaftswissenschaften Betriebswirtschaft Organisationstheorie, Organisationssoziologie, Organisationspsychologie

Inhaltsverzeichnis

Introduction - Paul Rosenfeld, Jack E Edwards and Marie D Thomas
PART ONE: METHODOLOGICAL ISSUES
The Organizational Survey Process - Jack E Edwards and Marie D Thomas
General Steps and Practical Considerations
Gathering Sensitive Data in Organizations - Jamshid C Hosseini and Robert L Armacost
Measurement Errors in Organizational Surveys - Solomon Dutka and Lester R Frankel
PART TWO: NEW DIRECTIONS IN PRACTICE
Computer-Administered Surveys in Organizational Settings - Stephanie Booth-Kewley, Paul Rosenfeld, and Jack E Edwards
Alternatives, Advantages and Applications
New Methods and Technologies in the Organizational Survey Process - Richard A Dunnington
Consortium Surveys - Gary W Morris and Mark A LoVerde
PART THREE: APPLICATIONS
Surveying Pregnancy and Single Parenthood - Marie D Thomas and Patricia J Thomas
The Navy Experience
Understanding Sexual Harassment Through Organizational Surveys - Amy L Culbertson and Paul Rosenfeld
Quality of Work Life Surveys in Organizations - Elyse W Kerce and Stephanie Booth-Kewley
Methods and Benefits
The Military Equal Opportunity Climate Survey - Dan Landis, Mickey R Dansby, and Robert H Faley
An Example of Surveying in Organizations
Identifying Security Risks in Organizations - Robert A Giacalone and Stephen B Knouse
Development and Use of a Security Exit Survey Instrument

Über Autor(innen)

Edwards, Jack E.
In addition to editing this book, Jack Edwards has published two survey books cited in the Recommended Readings section of this chapter. He is currently an Assistant Director in the Office of Applied Research and Methods at the U.S. General Accounting Office, Washington, DC. His prior positions include Chief of the Personnel Survey Branch at the Defense Manpower Data Center and tenured Associate Professor at the Illinois Institute of Technology.

(The opinions expressed in this article are those of the authors and do not necessarily reflect the views of the U.S. General Accounting Office.)