Total Quality Management in Education

3rd Auflage
ISBN: 978-0-7494-3796-1
Verlag: Routledge

Buch, Englisch, 180 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 284 g

This text has been written for managers in higher education as well as for headteachers and deputy heads in the school sector.;"Total quality management" (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this book provides an opportunity for readers in education to acquaint themselves with TQM.;Revised and updated, this edition introduces the key concepts of TQM in the education context. It discusses organizational, leadership and teamwork issues and the tools and techniques of TQM. This text should help educators develop a framework for quality management in their school, college, department or university.

Autoren/Hrsg.

Sallis, Edward

Fachgebiete

• Sozialwissenschaften Pädagogik Schulen, Schulleitung Schulleitung, Schulentwicklung
• Wirtschaftswissenschaften Betriebswirtschaft Management Qualitätsmanagement, Qualitätssicherung (QS), Total Quality Management (TQM)
• Sozialwissenschaften Pädagogik Pädagogik Bildungssystem

Inhaltsverzeichnis

Basics; Part 1 Quality; Part 2 Tqm; Part 3 Gurus; Part 4 Kitemarks; Part 5 Organization; Part 6 Leadership; Part 7 Teamwork; Part 8 Knowledge; Part 9 Tools; Part 10 Benchmarking; Part 11 Measurement; Part 12 Budgeting; Part 13 Strategy; Part 14 Framework; Part 15 Self-assessment;

Über Autor(innen)

Edward Sallis