Shared Services

Adding Value to the Business Units
1. Auflage 1999
ISBN: 978-0-471-31621-3
Verlag: Wiley

Buch, Englisch, 320 Seiten, Format (B × H): 161 mm x 240 mm, Gewicht: 654 g

Die Dezentralisierungswelle der sechziger Jahre löste nicht nur nicht alle Probleme, sondern erzeugte neue: das Anwachsen der Finanzverwaltung, was deren Kosten vervierfachte. Im Zuge des gegenwärtigen Downsizing zentralisiert man Buchhaltung und Transaktionen wieder, woraus die Notwendigkeit des Anbietens von Shared Services in diesem Bereich erwuchs. Finanzfachleute mit einschlägiger Praxiserfahrung erläutern Ihnen hier strategische Aspekte des Aufbaus von Shared Services von der Konzeption bis zur Umsetzung. (01/99)

Autoren/Hrsg.

Schulman, Donniel S

Harmer, Martin J

Dunleavy, John R.

Lusk, James S

Fachgebiete

• Wirtschaftswissenschaften Finanzsektor & Finanzdienstleistungen Unternehmensfinanzierung
• Wirtschaftswissenschaften Betriebswirtschaft Unternehmensfinanzen
• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Kostenmanagement, Budgetierung

Inhaltsverzeichnis

MOBILIZE.

What Is Shared Services All About?

What Is the Compelling Business Reason for Pursuing Shared Services?

Is Shared Services Right for You?

International Challenges.

ASSESS.

Shared Services and Its Relationship with Process Reengineering and Redesign.

Shared Services and Its Relationship with Information Technology.

Considering Outsourcing.

DESIGN.

Getting Started.

Planning and Approach.

Selecting the Location.

Setting Up the Infrastructure.

Service-Level Agreements and Pricing Issues.

Final Business Case.

IMPLEMENT.

Defining and Setting Up the Project.

Partnering for Success: Proceed With Care When Choosing a Consultant.

Program and Project Management.

Barriers to Implementation and Change Management Solutions.

Performance Measures and Continuous Improvement.

The Global Potential and the Virtual Potential.

Appendices.

Index.

Über Autor(innen)

DONNIEL S. SCHULMAN is both a Partner and the Americas Theater Leader for the Financial and Cost Management practice at PricewaterhouseCoopers, LLP. Mr. Schulman has 18 years of industry and consulting experience in areas of reinventing the office of the CFO, business process reengineering, and shared services implementation.

JOHN R. DUNLEAVY, CPA, is a Partner at PricewaterhouseCoopers, LLP, specializing in the communications finance and accounting fields. He has extensive experience in consulting to the telecommunications, food processing, broadcasting, and education industries in the areas of international transfer pricing, management reporting, financial planning control, and product management and marketing information systems.

MARTIN J. HARMER is a Managing Associate in PricewaterhouseCoopers, LLP Financial Cost Management practice, where his primary focus is shared services consulting. He has over 20 years of combined industry and professional experience in international finance and accounting.

JAMES S. LUSK is Vice President and Controller of Lucent Technologies. He has played a key role in the largest IPO in U.S. history, which successfully launched Lucent Technologies. Mr. Lusk created and launched Lucent Financial Services, which provides all of the "high-volume/low-cost" accounting and financial transaction processing to Lucent.