Peoplesmart Participant Workbook

1. Auflage 2005
ISBN: 978-0-7879-7955-3
Verlag: Wiley

Buch, Englisch, 80 Seiten, Format (B × H): 210 mm x 280 mm, Gewicht: 226 g

Bring out the best in yourself, your colleagues, customers, direct reports, and bosses with PeopleSmart. The ten modules in this workbook lead you through numerous activities and exercises, both independently and in groups. These modules allow you to: - assess skill levels for each of the eight PeopleSmart skills.
- select specific job-related situations in which to improve skills.
- practice and apply three ways to develop each skill.
- develop action plans to further practice each skill.

You?ll gain a greater awareness of interpersonal strengths and weaknesses, inspiration to work on interpersonal fitness, and advice you can use to get started immediately.

Autoren/Hrsg.

Silberman, Melvin L

Hansburg, Freda

Inhaltsverzeichnis

COURSE OBJECTIVES.

MODULE 1: WORKING PEOPLESMART.

MODULE 2: UNDERSTANDING PEOPLE.

MODULE 3: EXPRESSING YOURSELF CLEARLY.

MODULE 4: ASSERTING YOUR NEEDS.

MODULE 5: EXCHANGING FEEDBACK.

MODULE 6: INFLUENCING OTHERS.

MODULE 7: RESOLVING CONFLICT.

MODULE 8: BEING A TEAM PLAYER.

MODULE 9: SHIFTING GEARS.

MODULE 10: PEOPLESMART DAY-BY-DAY.

Über Autor(innen)

Mel Silberman is president of Active Training, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation.

Freda Hansburg is vice-president of Active Training. Silberman and Hansburg are the authors of PeopleSmart: Developing Your Interpersonal Intelligence.