Paper to Practice

Why Compliance Programs Fail and How to Build Programs That Work
1. Auflage 2026
ISBN: 978-1-394-39193-6
Verlag: John Wiley & Sons Inc

Buch, Englisch, 272 Seiten

Why compliance programs fail—and how to build integrity-driven organizations that actually prevent misconduct

In Paper to Practice, Harvard Business School Professor and Founder of Integrity Lab, Eugene Soltes reveals why despite significant spending and time, companies continue to face major fines, reputational damage, and regulatory scrutiny from employee misconduct. Drawing on significant experience with multinational organizations, including more than two dozen Fortune 100 companies, global regulatory agencies, and more than a decade of research, Soltes exposes the fundamental problem with corporate compliance: measuring inputs instead of outcomes.

This book delivers a data-driven framework for transforming compliance from a ”check-the-box” exercise into a measurable business activity that drives real behavioral change. You'll discover how leading organizations are moving beyond traditional compliance toward building integrity-driven cultures—where employees do the right thing that drives measurable value for the business.

Inside the book:

- How to measure compliance effectiveness using behavioral outcomes, not completion rates
- Proven methods for building and assessing organizational culture using both quantitative and qualitative data
- Strategies for proactive risk management that go beyond traditional risk matrices
- Evidence-based approaches to investigations, speak-up systems, and accountability that actually change behavior
- Frameworks for demonstrating ROI on compliance investments to boards and regulators

Essential reading for board members, chief compliance officers, and senior executives who recognize that managing integrity risk is as critical as managing any other business function. Paper to Practice, provides the tools to finally answer the question: Is our compliance and integrity program actually working?

Autoren/Hrsg.

Soltes, Eugene

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Management: Führung & Motivation

Inhaltsverzeichnis

Preface: Designing Process Versus Measuring Outcomes ix

Chapter 1 Starting with the Goal: Defining Effectiveness 1
Chapter 2 It All Starts with Culture 27
Chapter 3 Asking What, Where, and Why: Proactive Risk Management 63
Chapter 4 Communicating Integrity 93
Chapter 5 Fostering Speak-Up 115
Chapter 6 Investigating Allegations 139
Chapter 7 Consequences 163
Chapter 8 Enhancing Integrity Programs 187

Appendix 1 Enterprise Risk Management 101 203
Appendix 2 Building a New Integrity Program 217

Notes 223
Acknowledgments 231
About the Author 233
Index 235

Über Autor(innen)

EUGENE SOLTES is the McLean Family Professor of Business Administration at Harvard Business School and the Founder and Director of Integrity Lab. His work applies data and quantitative methods to the study of organizational culture and conduct, and has been widely cited and published in leading academic and practitioner journals. Working with a team of data scientists, statisticians, and engineers at Integrity Lab, he has supported organizations around the world in developing data-driven compliance programs, both proactively and in response to regulatory and reputational threats. He is the author of Why They Do It: Inside the Mind of the White-Collar Criminal and a co-author of Corporate Criminal Investigations and Prosecutions.