Buch, Englisch, 496 Seiten, Format (B × H): 174 mm x 245 mm, Gewicht: 866 g
A Handbook for Performance Improvement Using SPC Cases
Buch, Englisch, 496 Seiten, Format (B × H): 174 mm x 245 mm, Gewicht: 866 g
ISBN: 978-0-7506-6529-2
Verlag: Taylor & Francis Ltd
Zielgruppe
Professional Practice & Development
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Part 1: Using & interpreting control charts; The old way: how & why moving averages mislead management; Part 2: Case Studies: Accounting for human error; Measuring quality & human factors; Measuring process performance accurately; Application of control charts to benchmarking; Coping with trends; How to draw two metrics on the same chart; Analysing production data; Celto-Styrocell case study; Training analysis using SPC; Using charts to maximise usage; Analysis of incidents; Exam results; Teaching people to draw control charts; Plotting the results of consecutive phases on a single chart; Budget vs actual plotting; Using charts to improve customer service; Estimating the cost of poor performance; Methods of sampling in complex systems; SPC in context: SPC, Six Sigma & Quality Management; Part 3: The Basics of SPC; Constructing charts; Interpreting charts; Examples & exercises