The High Cost of Low Morale...and what to do about it

1. Auflage 1997
ISBN: 978-1-57444-098-0
Verlag: Taylor & Francis Inc

Buch, Englisch, 276 Seiten, Format (B × H): 151 mm x 227 mm, Gewicht: 376 g

While the morale of an organization is an intangible element composed of feelings and attitudes of individuals and groups, the effects of morale include tangible and extremely important factors such as profits, efficiency, quality, and productivity. Low morale and its costliest indicator, high turnover, can be a tremendous drain on a company's finances. Managers often view morale as mysterious and unpredictable, when in fact it is a measurable, controllable expense. The High Cost of Low Morale explores the underlying causes of low morale and offers you field-proven, practical methods for increasing morale and reducing turnover in your organization.

Zielgruppe

Professional and Professional Practice & Development

Autoren/Hrsg.

Hacker, Carol (Consultant, Alpharetta, Georgia, USA)

Hacker, Carol

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Personalwesen, Human Resource Management

Inhaltsverzeichnis

Pin the Tail on the Donkey (Make Good Hiring Decisions)Plan for RetentionForecast Staffing NeedsDevelop Recruitment SourcesKnow What You're Looking ForBecome A Skilled InterviewerMeasure Against Job RequirementsLook For VersatilityBe Sure They're Willing As Well As AbleTest ThemHold AuditionsMake Commitment PossibleStart With Quality EmployeesBe SelectiveSeek People-Oriented LeadersHire People Who Are Better Than YouTry Team InterviewingTroubleshoot Recruitment ProblemsAvoid the Mirror TestConsider Internal CandidatesHire for Today's GenerationCheck ReferencesMake Sound Hiring DecisionsUp Your Attitude (A Good Attitude = High Morale)Enjoy What You DoDon't Waste Time On Negative ThoughtsFind Ways To Learn New ThingsDemonstrate The Work Ethic You ExpectStart Each Day With A Positive ThoughtHelping Others Helps YourselfSet Your Mental BarometerEven When You Don't Feel Like ItFind A ReleaseDon't Air Your Dirty LaundryFind Your Creative AttitudeMake It Easy On YourselfLive By A Personal Mission StatementStay Physically And Mentally FitDon't Take Life Too SeriouslySet GoalsAssociate With Positive PeopleTalk To YourselfWhy Not You?Once Upon A TimeReward YourselfPygmalion's Fair Lady (The Power of Expectation)Remember ClementineStart With Number OneGive Me No ChoiceThere's More Than One Way.Recognize The FamilyStructure Positive SituationsIt's All In Your MindDo What Failures Are Afraid To DoDream Impossible DreamsMake Them Feel SpecialRecognize AssetsKeep Them On Your Radar ScreenOffer Approval And AcceptanceLift Self-Imposed LimitationsTake The Bull By The HornsHave A Game PlanOn My Honor.Nothing Happens 'Til Somebody SellsGet Out Of The WayAnd They Wiped Their Minds ClearMa Bell Did It (Communicate)

Über Autor(innen)

Carol A. Hacker (Author)