The Oxford Handbook of Organisational Social Evaluations

Erscheinungsjahr 2026
ISBN: 978-0-19-893313-7
Verlag: Oxford University Press

Buch, Englisch, 720 Seiten, Format (B × H): 173 mm x 247 mm, Gewicht: 1382 g

This Oxford Handbook of Organisational Social Evaluations provides a state-of-the-art critical review of recent conceptual and empirical research on organisational social evaluations, focused on how organisations specifically manage legitimacy, status, reputation, stigma, trust, and celebrity. These social evaluations matter because intangible assets now account for over 85% of corporate value, and the way in which organisations are perceived across these different concepts form a critical component of their licence to operate.

This major new reference volume features chapters from leading scholars across the world as well as captures insights from different academic disciplines. It also includes chapters from business leaders who provide sharp insights into how these concepts exhibit themselves in practice. The structure captures a deep dive into each concept as well as a set of essays showing how they interrelate and interact with each other. Altogether, the volume serves as a reference for social evaluations scholars, students of business, and organisational leaders globally.

Autoren/Hrsg.

Weitere Mitwirkende

Zavyalova, Anastasiya

Younger, Rupert

Inhaltsverzeichnis

- Acknowledgements

- Part I - Introductions

- 1: Rupert Younger and Anastasiya Zavyalova: Introduction

- 2: Emma Cox and James Morris: Why Shaping Social Evaluations Is Now a Leadership Imperative

- Part II Social Evaluations

- Legitimacy

- 3: David L. Deephouse and Patrick Haack: Legitimacy Foundations

- 4: Natalie Eng, Emily Block, Royston Greenwood and Michael Lounsbury: Legitimacy Dynamics

- 5: Roger Parry: Legitimacy in Practice

- Status

- 6: Michael Jensen, Heeyon Kim and Bo Kyung Kim: Status Foundations

- 7: Amanda Sharkey and Balázs Kovács: Status Dynamics

- 8: Bob Wigley: Status in Practice

- Reputation

- 9: Scott Graffin and Farhan Iqbal: Reputation Foundations

- 10: Jonathan Bundy and Milo Wang: Reputation Dynamics

- 11: Roland Rudd and James Leviseur: Reputation In Practice

- Stigma

- 12: Madeline Toubiana and Trish Ruebottom: Stigma Foundations

- 13: Thomas Roulet and Paul Tracey: Stigma Dynamics

- 14: Tara Waite: Stigma in Practice

- Trust

- 15: Ashley Fulmer and Lisa van der Werff: Trust Foundations

- 16: Nicole Gillespie and Kurt Dirks: Trust Dynamics

- 17: Anne Simpson: Trust in Practice

- Celebrity

- 18: Jeffrey B. Lovelace and Abbie G. Oliver: Celebrity Foundations

- 19: Laura D'Oria and Mike Pfarrer: Celebrity Dynamics

- Part III - Foundational Drivers and Moderators

- 20: Samuel A. Mortimer and Alan D. Morrison: The Moral Dimension of Organisational Social Evaluations

- 21: Yuri Mishina, Maxine (Yinmiao) Yu and Sven Mikolon: Behavioural Signals

- 22: Daniel B. Sands and Joseph Porac: Categories and Social Evaluations

- 23: Ronald S. Burt and Sonja Opper: Evaluation in Network Context

- 24: Kimberly D. Elsbach and Ileana Stigliani: Organisational Identity and Corporate Values

- 25: Sue Dopson and Mark Fearn: Organisational Culture

- 26: Badri Zolfaghari and Farsan Madjdi: The Influence of Cultural Values on Social Evaluations

- 27: Thomas B. Lawrence and Nelson Phillips: Social-Symbolic Work and Organisational Social Evaluations

- 28: Alexander Rustler, Eero Vaara and Ana M. Aranda: The Role of Language and Communication in Shaping Social Evaluations: The Case of Discursive Legitimation

- Part IV New and Emerging Macro, Meso, and Micro Forces

- 29: Witold J. Henisz: Social Evaluations of Environmental, Social and Governance Issues

- 30: Timothy Werner: From User to Shaper: Firm Reputation and Business-Government Relations

- 31: Kishanthi Parella: Reputational Regulation: The Public Governance Functions of Reputation

- 32: Brayden G. King: Activism and Its Consequences for Social Evaluation

- 33: Marco Clemente and Laura Illia: Media and Social Media in Social Evaluations Research

- 34: Rhonda K. Reger, Niken Putri and Md Ziad Haidar: Social Media, Social Approval, and Social Disapproval

- 35: Naomi A. Gardberg, Patrick Haack and William Newburry: Measuring Up: The Challenges of Quantifying Social Evaluations

- 36: Michael Etter: The Role of Digital Platforms as Social Evaluation Intermediaries

- 37: Alex Murray and Vern L. Glaser: Artificial Intelligence and the Reshaping of Social Evaluations

- Part V Essays on Interrelationships

- 38: Donald Lange, Nicole Gillespie and Alex Bitektine: The Evaluator's Perspective: Understanding Valence Alignment in Organisational Evaluations

- 39: Timothy G. Pollock and Violina P. Rindova: The Alchemy of Social Evaluations: Increasing Value through Dynamic Transformations

- 40: Kisha Lashley, Ilaria Orlandi, Esin Bozdag, Lindsey Yonish and Cynthia E. Devers: Stigmatising Events and Their Relationships to Positive Social Evaluations

- Part VI Conclusions

- 41: Rupert Younger and Anastasiya Zavyalova: Concluding Thoughts

Über Autor(innen)

Rupert Younger is the founder and director of Oxford University's Centre for Corporate Reputation and co-author of three books-The Reputation Game, The Activist Manifesto and Forked Tongues-and various academic articles and book chapters. He is a member of the Senior Common Rooms at Worcester College Oxford and St Antony's College Oxford. His views are regularly featured in major news outlets including the BBC, CNN, the Financial Times, and The Wall Street Journal. He co-founded FGS Global in 1994, is an ambassador for the international mine clearance charity The HALO Trust, and was appointed by HM Queen Elizabeth II as her High Sheriff of Hampshire for 2013-14.

Anastasiya Zavyalova is an Associate Professor of strategic management and an Associate Dean for degree programs at the Jesse H. Jones Graduate School of Business, Rice University; an International Research Fellow at the Oxford University Centre for Corporate Reputation; and an Associate Editor at the Academy of Management Review. She received her Ph.D. in strategic management from the University of Maryland, Robert H. Smith School of Business. Her research focuses on socially responsible and irresponsible organisational actions that build, damage, and restore organisational social evaluations.