Robots and Their Impact on Hospitality Leadership

1. Auflage 2026
ISBN: 978-1-041-24624-4
Verlag: CRC Press

Buch, Englisch, 182 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 435 g

This book analyzes how human resource experts perceive that robots and evolving technologies will impact leadership behaviors and human resource management in the hospitality industry.

As with any new technological innovation, organizations must balance the opportunities afforded by robots with the pressures that are placed on existing organizational processes and strategies. They need to consider not only economic and technical perspectives, but also the user and organizational perspectives when determining the appropriate use and implementation of robots and other technology. Chapters in this collection explore service robots, automation, the Green Collar Revolution, social media, and more in multiple hospitality contexts, including all-inclusive resorts and the industry in Türkiye.

Robots and their Impact on Hospitality Leadership is ideal for professionals and leaders in the hospitality industry, as well as students within tourism and hospitality courses.

Zielgruppe

Academic and Professional Practice & Development

Autoren/Hrsg.

Valeri, Marco

Fachgebiete

• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Dienstleistungssektor & Branchen Tourismuswirtschaft, Gastgewerbe
• Mathematik | Informatik EDV | Informatik Daten / Datenbanken
• Mathematik | Informatik EDV | Informatik Informatik Künstliche Intelligenz Maschinelles Lernen
• Mathematik | Informatik EDV | Informatik Informatik Künstliche Intelligenz Spracherkennung, Sprachverarbeitung
• Technische Wissenschaften Elektronik | Nachrichtentechnik Elektronik Robotik

Inhaltsverzeichnis

1. Nexus Between AI Robots and Conventional Leadership Strategy in the Hospitality Industry 2. Robotics at Play: Leadership Transformations in All-Inclusive Resorts 3. Redefining Service: Robotics, Leadership, and the Green Collar Revolution in the Hospitality Industry 4. An Empirical Study on the Impact of Social Media on Customer Decisions: In the Perspective of Hotel Guest 5. The Human Factor in Automation: Investigating the Role of Leadership and Service Quality in Hotel Employees' Intentions to Use Robots 6. Effect of Service Robots on Service Jobs: A Meta-Analysis 7. Navigating the Nexus: Leadership Strategies in the Era of Service Robots 8. Embracing Robotics: Exploration of the Transformative Impact of Robots on the Practices of Leadership in the Hospitality Industry 9. Smart Technology and Robotics Applications in the Hospitality Industry in Türkiye: Potential Advantages and Challenges

Über Autor(innen)

Marco Valeri is Associate Professor of Organizational Behavior at Niccolò Cusano University, Italy. He is Honorary Associate Professor at the University of Pannonia, Hungary.

He is a member of several editorial boards of international tourism journals, and reviewer and editor of several handbooks on entrepreneurship, tourism, and hospitality management.