Process Consulting

How to Launch, Implement, and Conclude Successful Consulting Projects
1. Auflage 2002
ISBN: 978-1-118-42682-1
Verlag: John Wiley & Sons

Buch, Englisch, 208 Seiten, Format (B × H): 178 mm x 254 mm, Gewicht: 402 g

Follow the expert advice in this book--the fifth in The Ultimate Consultant series--and you will learn what it takes to work effectively with clients to launch and conduct projects and bring them to a successful conclusion. Alan Weiss, internationally recognized consultant and author of the best-selling Million Dollar Consulting, shows you how to form partnerships with clients who will enthusiastically assist and support the implementation of all your consulting projects.

Autoren/Hrsg.

Weiss, Alan

Inhaltsverzeichnis

Introduction

Acknowledgments

Chapter 1. Conditions for a Successful Intervention 1

Chapter 2. Gathering Intelligence: Strategy 19

Chapter 3. Gathering Intelligence: Tactics 35

Chapter 4. Coaching Key People 53

Chapter 5. Culture Change and Change Management 71

Chapter 6. An Interlude: Managing Misfortune 89

Chapter 7. Learning Lessons 105

Chapter 8. Developing Client Strategy 123

Chapter 9. Creating Change 141

Chapter 10. Improving Leadership 159

Appendix A: Sample Process Visuals 177

Appendix B: Annotated Bibliography 183

Index 187

Über Autor(innen)

Alan Weiss—author, international consultant, highly sought keynote speaker-is the founder and president of Summit Consulting Group. His clients have included Hewlett-Packard, State Street Corp., Fleet Bank, Coldwell Banker, Merrill Lynch, American Press Institute, Chase, Mercedes-Benz, GE, and American Institute of Architects. He is the author of twenty books, including The Ultimate Consultant (Jossey-Bass/Pfeiffer, 2001) and Getting Started in Consulting (John Wiley & Sons, 2000). Weiss resides with his wife Maria in East Greenwich, Rhode Island.